Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
References
Fitness
Languages
Timeline
Generic

Destinee Amaya

Escondido,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

8
8
years of professional experience

Work History

Manager

Original Yogurt Shack
10.2022 - Current
  • Assist in scheduling
  • Managed inventory and supplies, ensuring optimal stock levels and minimizing
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Resolved customer complaints and inquiries promptly, maintaining a high level of customer satisfaction.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.

Assistant Coach

Breakers Labs
09.2022 - 01.2023
  • Drive out to tournaments and do private sessions with some of the players
  • Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
  • Scouted opposing teams to gather valuable insights, enabling the development of effective defensive strategies for upcoming games.
  • Implemented video analysis tools during practices, enhancing player understanding of techniques and game situations.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.

Hostess

On the border
07.2022 - 10.2022
  • Handle and resolve customers over the phone
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greet guests, welcome them and show them to their table
  • Seat guests and manage the restaurant seating chart
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.

House Sitter

Freelance
07.2022 - 08.2022
  • Enhanced client satisfaction by providing exceptional house sitting services, ensuring a clean and secure environment.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
  • Maintained client trust with thorough communication on property status and any necessary updates during their absence.
  • Prevented potential security issues by conducting regular perimeter checks and promptly reporting any concerns to homeowners.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.

Babysitter

Freelance
06.2016 - 08.2019
  • Cared for a young child during parent absences at regularly occurring times
  • Communicated with parents and provided detailed reports that outlined their child's day
  • Encouraging good behavior by using positive reinforcements
  • Cleaned and maintained home environment to ensure the safety of both the child and the family's belongings
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.

Education

High School Diploma -

Palomar College
06.2022

High School Diploma -

Palomar College
San Marcos, CA
06.2027

Skills

  • Comfortable managing multiple tasks at one time
  • Able to adapt quickly to new roles
  • Able to work independently without supervision, and effectively manage a heavy workload
  • Enjoys working in groups and team settings
  • Able to quickly master new skills
  • Staff Development
  • Staff Management
  • Team Leadership

Accomplishments

  • Resolved product issue through consumer testing.

Volunteer Experience

Softball Tournament, 07/2019, 08/2019

References

  • Mike (Original Yogurt Shack), 661-428-5193
  • Rebekah (on the border manager), 915-920-0831
  • Lucia (on the border manager), 760-845-9561
  • Bobby (Head coach of the Breakers Labs Organization), 760-208-7383

Fitness

Devoted to maintaining an active and healthy lifestyle, with a particular passion for gym workouts. Consistently demonstrate discipline and commitment in personal fitness goals, translating these qualities into a focused and energetic approach in professional settings.

Languages

Spanish
Limited Working

Timeline

Manager

Original Yogurt Shack
10.2022 - Current

Assistant Coach

Breakers Labs
09.2022 - 01.2023

House Sitter

Freelance
07.2022 - 08.2022

Hostess

On the border
07.2022 - 10.2022

Babysitter

Freelance
06.2016 - 08.2019

High School Diploma -

Palomar College

High School Diploma -

Palomar College

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Destinee Amaya