Summary
Overview
Work History
Education
Skills
Timeline
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Destinee Amerson

Evans,PA

Summary

I am a detail-oriented professional with ample restaurant and leadership experience. I am dedicated to delivering highest quality customer service, while succeeding in high pressure and fast-paced environments. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I seek professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Culinary Professional

Darden
09.2016 - Current
  • Inspected deliveries for accuracy and safety.
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Identified inefficiencies leading to improved productivity.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Assistant Manager

Subway
01.2014 - 08.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored security to protect employees, customers and property.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Education

Certificate - Physical Therapy Assistance

Penn Foster
Online
09.2021

Skills

  • Food and Beverage Operations
  • Employee Scheduling
  • Food Preparation and service
  • Guest Interaction
  • Estimating and Ordering Inventory
  • Preparing Food
  • Staff Supervision and Shift Leadership
  • Kitchen Organization
  • Shift Scheduling
  • Portion Control
  • Ticket Time Monitoring
  • Food Production
  • Team Leadership and Development
  • Teamwork and Collaboration
  • Works Well Under Pressure
  • Efficient Multitasking

Timeline

Culinary Professional

Darden
09.2016 - Current

Assistant Manager

Subway
01.2014 - 08.2016

Certificate - Physical Therapy Assistance

Penn Foster

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Destinee Amerson