Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Destinee Battle

Houston

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx Ground
04.2020 - Current
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.

Teacher

Kid City Pearland
03.2018 - 01.2020
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Customer Service Representative

iQor
02.2016 - 01.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

High school or equivalent - Business

Westbury High School
Houston, TX
05-2016

Skills

  • I have great cash handling skills and great experience with heavy cash handling and customer service skills I am a very fast learner, computer savvy, very responsible, reliable, and a hard worker
  • CPR
  • Teaching
  • Time Management
  • Organizational Skills
  • Retail sales
  • Classroom Management
  • Toddler Care
  • Early Childhood Education
  • Custodial Experience
  • Childcare
  • Experience with Children
  • IOS
  • Caregiving
  • Typing
  • Windows
  • Team collaboration
  • Adaptable to change
  • Warehouse safety
  • Active listening
  • Customer service
  • Data entry
  • Critical thinking

Certification

CPR Certification

Languages

English
Native or Bilingual

Timeline

Package Handler

FedEx Ground
04.2020 - Current

Teacher

Kid City Pearland
03.2018 - 01.2020

Customer Service Representative

iQor
02.2016 - 01.2020

High school or equivalent - Business

Westbury High School

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