Destinee Brock
Westerville,OH
Summary
Dedicated professional with demonstrated skills in customer service, time management and positivity. Experienced in working in challenging environments to provide customer focused resolutions and feedback. Willingness to take on any task to support my team and help the business succeed.
Overview
3
3
years of professional experience
Work History
Food Pantry Volunteer
Vineyard Columbus
- Assembled food packages for outside distribution and loaded into transport vehicles.
- Collaborated with other volunteers to create efficient sorting and distribution processes.
- Served food to community members at pantry based on preferences, nutritional recommendations and needs.
- Prepared and packaged boxes during box assembly line phase.
- Sorted, stocked and organized shelves with food for easy access by other volunteers.
- Contributed to a welcoming environment with compassionate customer service for pantry visitors.
- Collaborated with fellow volunteers to develop efficient processes for sorting and storing donated goods.
- Packaged up nonperishable food items for food bank visitors.
- Distributed food boxes with carefully selected essentials to families in need.
Food Service Volunteer
LifeCare Alliance
06.2023 - 07.2023
- Assisted kitchen staff with meal preparation for faster and more efficient service.
- Served meals to guests with professionalism, ensuring an enjoyable dining experience.
- Collaborated with fellow volunteers to create a welcoming atmosphere for guests at charity events.
- Served beverages such as milk, juice and prepared coffee's
- Set up tables and buffets according to event specifications, contributing to overall presentation success.
- Delivered exceptional customer service by addressing guest concerns promptly and professionally.
- Received positive feedback from supervisors for consistent punctuality and strong work ethic.
- Cleaned and organized kitchen, dining and service areas.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
Earth Service Corps Member With The YMCA
YMCA
06.2021 - 08.2021
- Maintained energy and enthusiasm in fast-paced environment.
- Improved operations through consistent hard work and dedication.
- Oversaw daily operations to ensure high levels of productivity.
- Prioritized safety at all times, adhering to company policies and procedures while completing trash picking tasks.
- Improved community cleanliness by consistently removing litter from public spaces such as parks and streets.
- Utilized proper protective gear while handling materials.
- Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
- Worked closely with supervisors to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that occurred during shifts.
- Demonstrated adaptability when faced with unexpected challenges such as equipment malfunctions or changes to daily routes.
Crew Member
AMC Movie Theater
06.2021 - 08.2021
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Clean the theaters inbetween shows, wiped the counters when customers aren't present, cleaned the bathrooms, swept the floors all over, dumped trash, restocked shelves with candy, cups, straws,etc.
- Delivered meals to customers in their theaters during movie times at fast paced and efficient times.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
- Contributed to an efficient work environment by promptly completing assigned tasks during downtime between shows or shifts.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Reviewed tickets for authenticity and applicability to particular event.
- Directed ticket holders to seats and facility locations.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Checked IDs for age-restricted shows in compliance with regulations.
- Helped establish a positive work culture among team members by fostering open communication and collaboration across all departments within the theater.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
Peer Educator
Planned Parenthood Of Greater Ohio
09.2020 - 08.2021
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Developed and implemented training classes to educate team members and community residents.
- Spearheaded efforts to establish a strong online presence for the Peer Education program, utilizing social media platforms to share educational content and connect with students more effectively.
- Established a safe and inclusive environment for open dialogue on sensitive issues, fostering mutual understanding and respect among students.
Education
High School Diploma -
Great Rivers Connections Academy
Columbus, OH06.2024
Skills
- Teamwork
- Critical Thinking
- Flexibility
- Relationship building
- Conflict resolution
- Creativity
- Reliability and punctuality
- Food safety knowledge
- Problem-Solving
- Active Listening
- Shelf Stocking
- Heavy Lifting
- Cash Handling
- Customer service excellence
Timeline
Food Service Volunteer
LifeCare Alliance
06.2023 - 07.2023
Earth Service Corps Member With The YMCA
YMCA
06.2021 - 08.2021
Crew Member
AMC Movie Theater
06.2021 - 08.2021
Peer Educator
Planned Parenthood Of Greater Ohio
09.2020 - 08.2021
Food Pantry Volunteer
Vineyard Columbus
High School Diploma -
Great Rivers Connections Academy
Similar Profiles
PERFECT NITEREKAPERFECT NITEREKA
Camera Operator at Vineyard ColumbusCamera Operator at Vineyard Columbus
Kyla JohnsonKyla Johnson
Childcare Lead Teacher at Vineyard ColumbusChildcare Lead Teacher at Vineyard Columbus
Megan Olivia HudsonMegan Olivia Hudson
Hospitality/Community Relations/Ticketing Intern at Columbus Lions/Columbus RapidsHospitality/Community Relations/Ticketing Intern at Columbus Lions/Columbus Rapids