Destinee Darden
Clarksville,TN
Summary
Customer service and account management professional with proven expertise in building client relationships and needs-based selling. Demonstrated ability to stay informed on industry changes and apply strong problem-solving skills to negotiate successful outcomes. Recognized for delivering creative solutions in complex situations, contributing to team success. Highly adaptable and motivated, with a strong work ethic and exceptional interpersonal skills, capable of mastering new challenges independently.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Multi-Tenant Sales Representative
CHARTER TELECOMMUNICATIONS
Clarksville, TN
03.2025 - Current
- Closed sales by demonstrating resilience in overcoming objections during door-to-door interactions.
- Showcased product features and benefits through engaging demonstrations.
- Engaged customers with exceptional verbal communication to assess needs and requirements.
Logistics Account Executive
Total Quality Logistics Inc.
Nashville, TN
09.2024 - 03.2025
- Leveraged cold calling, networking, and marketing to uncover new business opportunities.
- Strengthened client relationships through needs assessment, driving higher sales volumes.
- Pursued leads from prospective databases to enhance business growth initiatives.
Store Manager
Community Choice Financial
Clarksville, TN
01.2024 - 09.2024
- Evaluated financial statements to assess creditworthiness and risk levels of clients.
- Reviewed loan applications, verified income sources, and determined collateral value.
- Facilitated client understanding of loan terms and conditions for informed decision-making.
Delinquency Control Counselor
Aston Carter / Navy Federal Credit Union
Winchester, VA
05.2023 - 01.2024
- Implemented strategies based on analysis of account histories to mitigate future delinquencies.
- Promoted responsible borrowing practices by educating members about financial products.
- Utilized effective communication and intervention strategies to manage delinquent accounts.
Aftermarket Sales Manager
Malloy Auto Group
Winchester, VA
03.2022 - 05.2023
- Created effective aftermarket sales strategies that increased customer retention rates.
- Oversaw inventory management of aftermarket parts, ensuring prompt delivery of orders.
- Developed strong client relationships to promote comprehensive understanding of products and services.
Education
High School Diploma -
Hopkinsville High School
Hopkinsville, KY05.2017
Skills
- Customer relationship management
- Negotiation techniques
- Lead generation and management
- Active listening skills
- Risk evaluation and problem resolution
- Account oversight and detail orientation
- Needs analysis
Certification
Actively working on obtaining Property and Casualty Insurance License
References
References available upon request.
Timeline
Multi-Tenant Sales Representative
CHARTER TELECOMMUNICATIONS
03.2025 - Current
Logistics Account Executive
Total Quality Logistics Inc.
09.2024 - 03.2025
Store Manager
Community Choice Financial
01.2024 - 09.2024
Delinquency Control Counselor
Aston Carter / Navy Federal Credit Union
05.2023 - 01.2024
Aftermarket Sales Manager
Malloy Auto Group
03.2022 - 05.2023
High School Diploma -
Hopkinsville High School
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