Destinee D. James

· Identifies and utilizes appropriate reports to contact insurance payers for resolution of accounts with registration issues with a minimal need to escalate issues internally.

· Assists the site manager /supervisor with the daily operational activities of patient access.

· Assists with and resolves patient inquires or complaints.

· Recommends and facilitates exceptional Patients First communication for each patient encounter during their registration.

· Identifies patient registration issues and resolves or initiates necessary follow up

· Handles coaching based on compliance metrics and also oversees cashiering duties as necessary.

· Provided registration and cash collection access in Epic.

· Assists in the development and implementation of new processes.

· Assists in the completion of departmental audits, reports, and QA.

· Inputting 6week rotation schedule for Remote Registration Team

· Other duties as assigned.

• Assist the site superintendent on Day to day activities of an active construction site
• Typing reports, correspondence letters and other business documents
• Sorting and responding to mail or distrusting to employees
• Taking dictation and minutes during meetings
• Monitoring and order off supplies
• Prepare and Maintain Communications and Documentation with Construction Subtrades
• Uphold and Adhere to Corporate Policies to Ensure a Clean and Safe Workplace

• Answer incoming customers calls regarding billing issues, product problems, service questions and general client concerns
• Process incoming loan applications
• Establish loan files manually and electronically, Order all exhibits soon after file is received
• Resolve customer complaints
• Relay customers' order to kitchen staff via phone or email
• Greet customers warmly and ascertain problems or reason for calling

• Make certain guest service is friendly, helpful and fast
• Answer questions from guests and resolve any concerns
• Uphold AMC's high standards and deliver entertaining company-wide programs
• Control access to theater by greeting, directing guests and tearing tickets
• Monitor auditoriums for picture/sound quality, temperature, lighting and guest behavior
• Enforce ratings to keep underage guests from accessing auditoriums with adult content
• Greet guests, assemble food orders, operate point-of-sale terminals and make accurate change
• Perform daily concession maintenance duties
• Clean and maintain the exterior and interior areas of the theater including auditoriums, restrooms, lobbies, concession areas, and box office areas
• Exhibit excellent guest service skills
• Assist with other functions as instructed by the General Manager

• Planned travel arrangements for three executives and staff
• Maintained the front desk and reception area in a neat and organized fashion
• Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
• Managed the receptionist area, including greeting visitors and responding to telephone and inperson requests for information
• Designed electronic file systems and maintained electronic and paper files
• Handled all media and public relations inquiries
• Served as central point of contact for all outside vendors needing to gain access to the building
• Planned meetings and prepared conference rooms
• Made copies, sent faxes and handled all incoming and outgoing correspondence
• Organized files, developed spreadsheets, faxed reports and scanned documents
• Maintained and reserved the executive conference room calendar
• Preform duties as assigned

• Preform Duties as assigned
• Facilitate student learning and reflection on health issues
• Serve as informational and resource referral
• Conduct 'Teen Talk' Advocate for teen issues at the state legislature
• Represent Planned Parenthood at assigned events