Destinee Gabriel
Vernon ,CT
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from a dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
8
8
years of professional experience
Work History
Key Holder
Plato’s Closet
06.2023 - Current
- Maintain a clean and organized work environment while delivering excellent customer service
- Conduct quality control checks on incoming inventory and efficiently stock the sales floor
- Operate and maintain business while also guiding employees
- Maintained and recorded the time and attendance of employees
- Responded and carried out requests from district management on business requirements.
Barista/Barista Trainer
Starbucks
06.2020 - Current
- Maintain a clean and hygienic coffee bar and service area
- Assist in training and developing new baristas
- Handle cash and transactions using the POS system accurately and securely
- Provide exceptional customer service, engaging with patrons and offering personalized recommendations.
Shift Supervisor
Starbucks
07.2022 - 01.2023
- Anticipate customer and partner needs to ensure smooth operation of the business
- Approaching customers with a customer first attitude to assure quality service
- Executes store operations during scheduled shifts.
Women’s Center Volunteer, Veteran’s Affairs Hospital
01.2016 - 01.2019
- Assisted with patient care, taking vitals, and conducting pre-screening interviews
- Maintained the cleanliness and readiness of examination rooms
- Efficiently managed scheduling for a high volume of patients
- Accessed and organized patient medical records.
Education
Bachelor of Science - Psychology and Human Services
William James College
Newton, MA05.2025
Skills
- Daily Reporting
- Product Ordering
- Cash Handling
- Training and Mentoring
- Inventory Monitoring
Timeline
Key Holder
Plato’s Closet
06.2023 - Current
Shift Supervisor
Starbucks
07.2022 - 01.2023
Barista/Barista Trainer
Starbucks
06.2020 - Current
Women’s Center Volunteer, Veteran’s Affairs Hospital
01.2016 - 01.2019
Bachelor of Science - Psychology and Human Services
William James College