Destinee Gilchrist
Jacksonville,FL
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
17
17
years of professional experience
Work History
Document Processor
Allstate Benefits
07.2007 - 03.2023
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Worked with internal staff to process documents and sent for closing.
- Converted documents from one application to another.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
Cashier Specialist
Kelly Services (Allstate)
01.2006 - 07.2007
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Used accounting software to prepare weekly and monthly financial reports.
Education
High School Diploma -
Palisades Charter High School
Pacific Palisades, CASkills
- Document Scanning
- Office Machine Operation
- Document Typing and Formatting
- Filing
- Administrative Support
- Information Processing
- Outgoing Mail Preparation
- Microsoft Office
- Database Entry
Timeline
Document Processor
Allstate Benefits
07.2007 - 03.2023
Cashier Specialist
Kelly Services (Allstate)
01.2006 - 07.2007
High School Diploma -
Palisades Charter High School