Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Destinee Husband

Plain City,OH

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Plato’s Closet
01.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Promptly responded to inquiries and requests from prospective customers.
  • Responded proactively and positively to rapid change.
  • Delivered prompt service to prioritize customer needs.

Team Member

Urban Air Adventure Park
05.2022 - 02.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Babysitter

Family Friend
01.2021 - 01.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Helped children complete homework assignments and school projects.
  • Maintained open communication with parents about daily activities, behaviors, and concerns.

Education

Jonathan Alder High School
Plain City, OH
05-2026

No Degree - Pre Nursing

Tolles Career And Technical Center
Plain City, OH
05-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Conflict resolution
  • Payment processing
  • Customer satisfaction measurement
  • Team development
  • Prioritization
  • Staff training
  • Customer education
  • Store maintenance

Timeline

Customer Service Representative

Plato’s Closet
01.2025 - Current

Team Member

Urban Air Adventure Park
05.2022 - 02.2024

Babysitter

Family Friend
01.2021 - 01.2023

Jonathan Alder High School

No Degree - Pre Nursing

Tolles Career And Technical Center

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Destinee Husband