Destinee Jackson
Phoenix,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every parent and kid a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
PE Teacher
Desert Wind Middle School
Maricopa, Arizona
12.2023 - Current
- Developed and implemented creative physical education activities to engage students in a variety of sports, games, and fitness exercises.
- Organized and supervised team building activities to foster collaboration among students.
- Monitored student progress throughout the school year and provided support where needed.
- Encouraged positive behavior through praise and constructive criticism when necessary.
- Facilitated communication between parents, teachers, administrators, coaches, and other stakeholders involved in physical education programs.
- Collaborated with classroom teachers to coordinate Physical Education curriculum with core academic subjects.
Head Coach
Maricopa High School
Maricopa, AZ
01.2023 - Current
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Guided team through difficult situations, player injuries and tough losses.
- Monitored players' academic progress to ensure continuous success and commitment to education.
- Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
Floor Manager
Arizona Dynamics
Chandler, AZ
05.2023 - 12.2023
- Provided training and guidance to new employees regarding store policies and procedures.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Created daily work schedules for staff members according to the needs of the business.
- Analyzed customer feedback data to identify areas of improvement in service quality.
- Coached team members on customer service techniques and provided feedback on performance.
- Participated in meetings with upper management to discuss progress reports or operational updates.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Client Services Manager
N’house Inc
Phoenix, AZ
10.2021 - 02.2023
- Directed and motivated staff by reviewing work and providing constructive feedback.
- Facilitated learning opportunities to advance team's customer service and technical skills.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Lead Teacher
The Learning Experience
Gilbert, AZ
02.2018 - 03.2021
- Involved parents in student learning to increase family interaction and student support.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Arranged classrooms to facilitate optimal education for student groups.
- Communicated objectives for lessons, units and projects to students and parents.
- Built and strengthened positive relationships with students, parents and teaching staff.
Head Coach
Gilbert Pop Warner
Gilbert , AZ
08.2017 - 02.2021
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Worked with boosters, parents and school administrators to handle support functions.
- Developed collaborative relationships to recruit new athletes to program.
- Built strong media and community relationships through positive interaction and communication in support of sports program.
Education
Associate of Arts -
Maricopa Community Colleges - Mesa Community College
Mesa, AZ12.2023
Skills
- Motivational leadership
- Competitive program management
- Training and coaching
- Media relations
- Physically fit
- Communication
- Flexible Schedule
- Issue and conflict resolution
Accomplishments
- I started as a client service representative and within 6 months became client service manager
Timeline
PE Teacher
Desert Wind Middle School
12.2023 - Current
Floor Manager
Arizona Dynamics
05.2023 - 12.2023
Head Coach
Maricopa High School
01.2023 - Current
Client Services Manager
N’house Inc
10.2021 - 02.2023
Lead Teacher
The Learning Experience
02.2018 - 03.2021
Head Coach
Gilbert Pop Warner
08.2017 - 02.2021
Associate of Arts -
Maricopa Community Colleges - Mesa Community College
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