DESTINEE JENKINS

Effective customer service representative with 7 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas. Hardworking customer service rep bringing 8 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Credit card payment processing Clerical support In-store support Customer relations Problem-solving abilities Call center experience Microsoft Office expertise Inbound and outbound calling Technologically savvy Sales expertise High-energy attitude Adaptive team player Creative problem solving Good listening skills Strategic sales knowledge Customer service Good telephone etiquette Compassion Collaboration Conflict resolution Adaptability Organization and Time management Computer skills