Destinee Jones

• Prepared espresso beverages, and teas following campus café recipes and quality standards.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Operated POS system, processed cash and card transactions, and balanced register drawers.
• Restocked milk, syrups, cups, and grab-and-go items to keep service efficient during peak rushes.
• Assisted students, faculty, and staff with orders, menu questions, and personalized drink requests.

• Verified product quality, freshness, and substitutions before completing customer orders.
• Packaged completed orders securely for pickup or delivery readiness.
• Trained new employees on restaurant standards, accuracy expectations, and customer service practices.
• Prepped fresh ingredients before opening shop to ensure a smooth shift.

• Operated drive-thru and front counter systems to deliver accurate, efficient order processing.
• Prepared sandwiches, fries, and beverages while maintaining Wendy's quality and portion standards.
• Monitored food safety, sanitation, and cleaning routines to support compliant kitchen operations.
• Resolved guest concerns professionally, preserving positive customer experiences and service standards.

Studied some culinary courses at this school which included my sanitation class, front of the house, and restaurant manager class and was able to obtain my restaurant manager certificate.