Destinee Lubecki
West Seneca
Summary
My job history has taught me how to be caring and understanding while also developing great customer service and efficient problem-solving skills. I strive to be detail oriented and creative in everything that I do and am capable of quickly grasping new concepts.
Overview
9
9
years of professional experience
Work History
Client Service Representative Supervisor
VCA Blue Cross Animal Hospital
01.2017 - Current
- Efficiently manage medical ordering, ensuring timely delivery and inventory control
- Expertly handle challenging customer situations, fostering improved client relations
- Scheduling appointments for clients
- Social media management
- Coordinate team members and schedules, enhancing operational efficiency
- Answering phones
- Detail oriented date entry
- Proactively assist doctors and technicians during appointments, contributing to high-quality patient care
- Oversee financial transactions, including medication billing and account balance collection
Waitress
Forestview Restaurant
01.2016 - 06.2024
- Taking guests orders
- Managing phone calls and tablets with incoming orders
- Processed payments, showcasing strong attention to detail and accuracy
- Arrange table settings
- Communicating customer orders to kitchen staff
- Adhered to responsible alcohol service regulations, maintaining a safe dining atmosphere
Education
GED -
West Seneca East High School
01.2014
Hospital Managment
Penn Foster
01-2027
Skills
- Inventory control
- Scheduling
- Team coordination
- Financial transactions
- Problem-solving
- Time management
- Customer service
- Client relations
LANGUAGES
English
Availability
Tuesdays- 3PM-Close
Saturdays- Anytime
Sundays- Anytime
Willing to work doubles on the weekends when and if needed.
Timeline
Client Service Representative Supervisor
VCA Blue Cross Animal Hospital
01.2017 - Current
Waitress
Forestview Restaurant
01.2016 - 06.2024
GED -
West Seneca East High School
Hospital Managment
Penn Foster
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