Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Aziah Neal

Columbia,SC

Summary

Dynamic professional with a proven track record at C.H. Guenther & Son LLC, excelling in production line efficiency and material quality control. Recognized for enhancing operational performance through proactive troubleshooting and exceptional attention to detail, while fostering a culture of safety and reliability in fast-paced environments.

Professional in manufacturing and production industry with strong background in operating and maintaining production machinery. Adept at streamlining operations to boost efficiency and product quality. Highly collaborative team player with focus on achieving results and adapting to changing production needs. Known for technical proficiency and reliability.

Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.

Wireless Sales Professional with strong track record in driving revenue growth and building customer relationships. Skilled in market analysis, sales strategy development, and team leadership. Known for adaptability and effective collaboration to meet changing business needs and achieve results. Highly dependable with focus on delivering high standards in every aspect of sales operations.

Overview

10
10
years of professional experience

Work History

Production Operator

C.H Guenther & Son LLC
06.2024 - Current
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Set up and adjusted machines for day-to-day operations.
  • Participated in training sessions to enhance skills and knowledge.
  • Documented production information via daily system logs and discussed issues with management.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Improved production efficiency by optimizing machine settings and conducting routine maintenance.
  • Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
  • Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
  • Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
  • Handled raw materials efficiently, minimizing waste during the production process.

Wireless Sales Manger

Troc Wireless
10.2023 - 12.2024
  • Stayed up-to-date on the latest wireless technology advancements to better serve customers'' needs.
  • Collaborated with cross-functional teams to optimize store operations for maximum profitability.
  • Organized employee training sessions focusing on product knowledge enhancement.
  • Provided exceptional customer service, resolving issues promptly and courteously to maintain client satisfaction.
  • Launched in-store promotions in coordination with regional marketing initiatives which drove increased foot traffic.
  • Negotiated contracts with vendors to secure advantageous pricing for products and services.
  • Streamlined sales processes for increased efficiency and enhanced team performance.
  • Increased customer satisfaction by providing personalized service and tailored product recommendations.

Bank Teller

U.S Bank
04.2021 - 07.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.

Customer Service Representative

Google
06.2018 - 04.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Crew Member

Mcdonalds
08.2015 - 08.2016
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Newberry High School
Newberry, SC
06-2016

Skills

Reliability and punctuality

  • Manufacturing
  • Adaptable to change
  • Material quality control
  • Equipment monitoring
  • Equipment operation
  • Customer service
  • Active listening
  • Data entry
  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • API integration
  • Promotional planning

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Volunteering
  • Design and Build Websites

Timeline

Production Operator

C.H Guenther & Son LLC
06.2024 - Current

Wireless Sales Manger

Troc Wireless
10.2023 - 12.2024

Bank Teller

U.S Bank
04.2021 - 07.2022

Customer Service Representative

Google
06.2018 - 04.2019

Crew Member

Mcdonalds
08.2015 - 08.2016

High School Diploma -

Newberry High School