Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destinee Mack

Las Vegas

Summary

Knowledgeable Regional Manager with proven track record in overseeing multiple regions and coordinating cross-functional teams to achieve strategic goals. Successfully led initiatives that improved operational efficiency and drove revenue growth. Demonstrated expertise in team leadership and strategic planning.

Overview

6
6
years of professional experience

Work History

Regional Manager

USA Properties Fund
01.2025 - Current
  • Addressed and resolved complaints and violations.
  • Planned, scheduled, and coordinated major repair projects.
  • Conducted regular performance reviews to evaluate staff effectiveness and implement targeted development programs.
  • Oversaw budget management, ensuring financial targets were met while maximizing profitability across all units.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.

Area Manager

Advanced Management Group
11.2022 - 01.2025


  • Excelled in staff training, enhancing performance management, and driving occupancy rates through strategic marketing.
  • Served as the Senior Regional Manager right hand for various tasks.
  • Supervised 5 locations, enforcing high-quality standards of operation.
  • Reviewed the dashboards on a daily basis to ensure that managers are adhering to proper procedures.
  • Conducted property visits and offer one-on-one coaching to ensure that each individual is aligned with company standards.
  • Managed complaints, provided proper solutions and options; follow up to secure resolution.
  • Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
  • Negotiated vendor contracts and presented to regional for approval.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Followed up on delinquent accounts and coordinated collection procedures.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Ensured full compliance with current legislation and regulatory requirements.

Property Manager

Triumph Property Management
01.2020 - 11.2022
  • Prepared and presented detailed status reports of properties to Regional and VP.
  • Assisted in the process of new tenants by conducting background checks and verifying references.
  • Coordinated regular inspections of residential units to identify potential issues or hazards.
  • Organized financial records related to budgeting, accounting, and auditing procedures.
  • Met benchmarks for occupancy, rent collections and timely compliance paperwork.
  • Prepared monthly statements outlining expenses incurred for each property owned.
  • Planned and scheduled general maintenance, major repairs, and remodeling projects for properties.

Education

Pasadena City College
Pasadena, CA

Skills

  • Staff training and development
  • Performance management
  • Regulatory compliance
  • Property management
  • Fair housing regulations
  • Excellent interpersonal skills
  • Staffing oversight
  • Federal regulations
  • Performance improvements

Timeline

Regional Manager

USA Properties Fund
01.2025 - Current

Area Manager

Advanced Management Group
11.2022 - 01.2025

Property Manager

Triumph Property Management
01.2020 - 11.2022

Pasadena City College

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