Motivated professional with experience in client relations, account management, and community outreach. Skilled in building strong relationships, coordinating events, and supporting business growth. Known for clear communication, reliability, and meeting goals.
Overview
4
4
years of professional experience
Work History
Account Executive
Keystone Broadcasting Inc.
10.2022 - Current
Develop and manage a diverse portfolio of business accounts, delivering customized advertising solutions across multiple radio stations that drive measurable results.
Build and maintain strong professional relationships with local businesses and community leaders through consistent outreach, networking, and persuasive presentations.
Prospect, pitch, and secure new business by conducting needs assessments, creating tailored campaigns, and negotiating contracts.
Manage the full sales cycle from prospecting to closing, consistently meeting and exceeding revenue and performance goals.
Plan and coordinate high-visibility community events, sponsorships, and remote broadcasts to maximize client exposure and audience engagement.
Collaborate with creative and production teams to script, design, and schedule ad campaigns aligned with client objectives and target audiences.
Track performance metrics, analyze campaign effectiveness, and present results with actionable recommendations to improve outcomes.
Provide dedicated account management and follow-up to ensure client satisfaction, long-term partnerships, and repeat business.
Represent the station at community events, strengthening brand presence and expanding professional networks.
Processed incoming payments accurately and efficiently.
Client Services Representative
First National Bank and Trust
11.2021 - 10.2022
Managed customer accounts
Greeted customers
Resolved customer issues
Worked in the inbound call center
Responded to inquiries and issues
Operated the cash register
Booked appointments for clients
Assisted customers via live chat
Created Personal Checking and Savings account
Built investment accounts
Built business checking and savings accounts
Handled debit card disputes
Maintained the safety deposit vault including letting customers into their boxes. Scheduling box drillings and rotations.
Handled rate changes for interest bearing accounts.
Ordered foreign currency
Processed outgoing wires
Helped customers purchase gift cards
Built customers in the Horizon EX system. Including personal, business, trusts and estates.
Independent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health ChoicesIndependent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health Choices