Destinee Myers
Georgetown,SC
Summary
Dedicated, Medical Receptionist who works productively with diverse personalities and is experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 3+ years of working experience. Hardworking also brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with a continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Charlotte Dermatology
04.2024 - Current
- Greet and attend to patients in person and over the phone
- Professionally assist doctors, staff, visitors, and patients
- Answered phone calls and messages for 2-physicians in a dermatology medical facility, scheduling appointments, and handling patient inquiries.
- Perform all duties within HIPAA regulations
- Maintain confidentiality of all doctor, staff, and patient information
- Coordinated patient scheduling, check-in, check-out, and billing payments.
- Checked patient insurance, demographics, and health history to keep information current.
Support Specialist
Sawgrass Technologies
07.2023 - 03.2024
- Prioritizing a workload to ensure critical issues are resolved first
- Documenting standard support procedures
- Analyzing, troubleshooting, and evaluating technology issues
- Incorporating strategies to optimize the use of technology and other procedures within a company
- Responding to customer queries promptly and accurately via email or chat
- Identifying customer needs and helping customers use specific features
- Analyzing and reporting product malfunctions.
Medical Administrative Assistant
Serenity Dove Home Care, LLC
01.2023 - 07.2023
- Completed clerical tasks such as filing, copying, and distributing mail
- Interacted with customers by phone, email, or in-person to provide information
- Delivered clerical support by handling a range of routine and special requirements
- Coordinated patient scheduling, check-in, check-out, and payments for billing
- Adhered to strict HIPAA guidelines to protect patient privacy
- Answered telephone calls to offer office information, answered questions, and directed calls to staff
- Carried out front office duties utilizing data entry skills in the framework of the medical database
- Organized and maintained a patient chart filing system to promote quick data finding for staff
- Organized patient files and streamlined operations to improve efficiency.
- Organized paperwork such as charts and reports for office and patient needs.
Assistant Manager/Stocker
Rue21
11.2021 - 01.2023
- Responsible for managing inventory based on demand and cost targets
- Organized and supervised the work of subordinate staff to ensure that work was accomplished consistently with organizational requirements
- Verified order accuracy and tracked company shipments to confirm on-time arrivals
- Collected, sorted, and delivered mail for staff members and customers
- Translated information into electronic forms by compiling and sorting data.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Stock Associate
Crocs-Myrtle Beach, SC
08.2020 - 11.2021
- Matched part numbers to inventory locations and transported products to the correct warehouse locations
- Unloaded incoming deliveries and verified products received against BOLs and packing lists
- Stocked merchandise, clearly labeled items, and arranged according to size or color
- Documented inventory moves in daily logs and company databases
- Replenished perishable items and marked out expired items upon removal from shelves
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Referred to price lists to attach and change price tags on merchandise.
Pool Attendant
Waccamaw Management
05.2020 - 08.2020
- Ensure only owners and their guests are allowed entry to the pool area
- Monitor guests to ensure they are following all pool rules
- Warned recreational participants of inclement weather, unsafe areas, and illegal conduct
- Provided assistance with staff selection, training, and supervision.
Golf Course Photographer
Russ & Associates
03.2019 - 11.2019
- Take pictures of individuals and small groups on location
- Mounted and framed finished photographs for display
- Use traditional or digital cameras and equipment such as tripods, filters, and flash attachments
- Create artificial light using flashes and reflectors
- Set up, mount, or install photographic equipment and cameras
- Enhance, retouch, and resize photographs and negatives using airbrushing and other techniques.
Early Morning Stocker
Palmetto Moon
04.2019 - 09.2019
- Provides product knowledge to our customers
- Works as part of a team to meet individual and store objectives
- Be aware of any back stock and replenish the sales floor as needed
- Know and properly execute POS procedures to ensure a quick transaction
- Communicates effectively with associates and management
- Maintain a professional attitude
- Shortage awareness
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Deli Clerk
Lowes Foods
09.2018 - 02.2019
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware
- Store food in designated containers and storage areas to prevent spoilage
- Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving
- Weigh or measure ingredients
- Remove trash and clean kitchen garbage containers
- Use manual or electric appliances to clean, peel, slice, and trim foods.
Floorset Associate
Bath And Body Works
06.2017 - 10.2017
- Inspected merchandise for quality and arranged proper display location on the floor
- Removed damaged, out-of-code, not-in-set, and discontinued items from displays
- Maintained established merchandising standards, including windows, sales floor, and promotional displays
- Partners with associates to maintain standards on the sales floor and backroom
- Assists with various projects, including markdowns, re-tickets, and mark out-of-stock processes
- Replenishes merchandise to standard
- Maintains up-to-date knowledge and understanding of visual presentation, floor plans, merchandising elements, store-related fixtures, and equipment.
Tutor
AmeriCorps Black River United Way
08.2016 - 06.2017
- Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests
- Organize a tutoring environment to promote productivity and learning
- Participate in training and development sessions to improve tutoring practices or learn new techniques
- Conducted one-on-one attention to children
- Nurtured a supportive learning environment often used as a model for other classrooms
- Monitored the educational progress of the student with individual charts and files
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Planned lessons for the allotted time to strengthen weak subjects and build skills.
Education
Bachelor of Health Science - Healthcare Administration
Southern New Hampshire University
Manchester, NH06.2026
High School Diploma -
Andrews High School
Andrews, SC06.2017
Skills
- Computer literacy
- Customer service
- Communication skills
- Organizational skills
- Computer skills
- Medical administrative support
- Medical terminology
- Medical records
- Medical billing
- Appointment Scheduling
- Medical Terminology
- Telephone Etiquette
Certification
- NHA - Certified Medical Administrative Assistant
- NHA - Certified Medical Billing and Coding Specialist
Timeline
Medical Receptionist
Charlotte Dermatology
04.2024 - Current
Support Specialist
Sawgrass Technologies
07.2023 - 03.2024
Medical Administrative Assistant
Serenity Dove Home Care, LLC
01.2023 - 07.2023
Assistant Manager/Stocker
Rue21
11.2021 - 01.2023
Stock Associate
Crocs-Myrtle Beach, SC
08.2020 - 11.2021
Pool Attendant
Waccamaw Management
05.2020 - 08.2020
Early Morning Stocker
Palmetto Moon
04.2019 - 09.2019
Golf Course Photographer
Russ & Associates
03.2019 - 11.2019
Deli Clerk
Lowes Foods
09.2018 - 02.2019
Floorset Associate
Bath And Body Works
06.2017 - 10.2017
Tutor
AmeriCorps Black River United Way
08.2016 - 06.2017
Bachelor of Health Science - Healthcare Administration
Southern New Hampshire University
High School Diploma -
Andrews High School
- NHA - Certified Medical Administrative Assistant
- NHA - Certified Medical Billing and Coding Specialist
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