Destinee Pineaux
Anza,CA
Summary
Dynamic and results-oriented professional with a proven track record. I have spearheaded projects to enhance customer satisfaction. Skilled in problem-solving and teamwork, my experience includes customer service, fostering positive environments, and streamlining operations. Knowledgeable in computer skills and communication, I excel in fast-paced settings, driving efficiency and team success.
Overview
10
10
years of professional experience
Work History
Volunteer
Wildlife Rescue Center/ Other
01.2019 - 01.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Supported animal welfare, caring for animals and facilitating adoption events.
Shift Team Lead
Campbowwow
01.2017 - 12.2018
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Streamlined communication between shifts through detailed handover notes and regular team meetings.
- Maintained compliance with company policies and safety regulations by enforcing proper procedures among staff members.
- Promoted a culture of continuous learning through regular coaching sessions for all team members, emphasizing skill development as a key aspect of professional growth while working as Shift Team Lead.
- Improved customer satisfaction with timely service and effective issue resolution.
- Spearheaded projects aimed at improving overall customer experience within the establishment.
Shift Leader
Del Taco
01.2015 - 12.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Sales Associate
TJ Max
01.2014 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma -
Paloma Valley High School
Menifee, CA06.2013
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Adaptability and Dependability
- Computer Skills
- Telephone Etiquette
- Multitasking
- Problem-Solving
- Time Management
- Excellent Communication
- Adaptability and Flexibility
Timeline
Volunteer
Wildlife Rescue Center/ Other
01.2019 - 01.2024
Shift Team Lead
Campbowwow
01.2017 - 12.2018
Shift Leader
Del Taco
01.2015 - 12.2017
Sales Associate
TJ Max
01.2014 - 12.2015
Diploma -
Paloma Valley High School
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