Compassionate and empathic medical professional with 7+ years of experience, 4 years of experience as a nursing assistant and a track record of providing high-quality patient care in an acute setting. Educational background at learning processes associated with accessing emergencies and delivering exceptional problem-solving and decision making processes.
Overview
5
5
years of professional experience
Work History
Patient Care Associate
University Of Florida Health Hospital
08.2022 - 09.2023
Provided emotional support to family members of patients facing difficult health challenges
Delivered Pt care centered in a 92 bed hospital with 1:8, 1:12, 1:24 ratio providing assistance with ADLs, feeding, bathing, and fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plans
Assist with mobility needs and patient vitals/symptoms and keep nurses informed of changes
Obtained biological specimens of orders, tests and prep for lab specimens
Prep pts for surgery Including CHG baths/Wipe downs, NPO, vitals takes etc
Answered call lights promptly and responded appropriately to inquiries from both staff members and families of patients
Assist with CODE BLUES
Certified Nursing Assistant
Wolfsons Children's Hospital- NICU
11.2021 - 12.2022
Responsible for caring for fragile and often critically ill newborns that require specialized skills and knowledge
Also, monitoring vital signs, assisting w/ feeding and medication administration
Assist w/ Tracheostomy care
Retrieve and transport lab specimens: maintain thermoregulation and cleanness on isolettes/incubators,giraffe beds etc
Provide support to family members as needed
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
Reported changes in patient condition to registered nurse or physician.
PAS Receptionist (Admitting Department)
Baptist Health Medical Center
11.2018 - 11.2021
Greeting and directing visitors/patients to appropriate destinations
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
Provided technical support to customers by responding to inquiries and resolving issues in a timely manner
Maintained up-to-date knowledge of company products, services, policies, and procedures
Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team
Answer high-volume inbound customer calls via an automated phone system
Patient intake paperwork, setting appointments, sending and receiving correspondence, data entry, and maintaining referral files.
Education
Certified Nursing Assistant in Nursing -
First Coast CPR/CNA, AHA
CPR/BLS/AED in Basic Life Support -
First Coast CPR/CNA, AHA
Associate of Science in Surgical Technologist -
Florida State College At Jacksonville
Jacksonville, FL
08.2025
Class-D Security License in Security And Protective Services -
Giddens Security Cooperation
02.2024
High School Diploma -
Robert E. Lee High School
Jacksonville, FL
05.2018
Skills
Microsoft programs/excel
Infection/Disease Control
HIPAA Compliance
Teamwork/Adaptability/
Extensive human anatomy knowledge
Medical Term/Charting/Documentation
EVO/Ambulance Driving
Conflict Resolution
CPR/BLS/FIRST AID
Social skills
Certification
Timeline
Patient Care Associate
University Of Florida Health Hospital
08.2022 - 09.2023
Certified Nursing Assistant
Wolfsons Children's Hospital- NICU
11.2021 - 12.2022
PAS Receptionist (Admitting Department)
Baptist Health Medical Center
11.2018 - 11.2021
Certified Nursing Assistant in Nursing -
First Coast CPR/CNA, AHA
CPR/BLS/AED in Basic Life Support -
First Coast CPR/CNA, AHA
Associate of Science in Surgical Technologist -
Florida State College At Jacksonville
Class-D Security License in Security And Protective Services -
Giddens Security Cooperation
High School Diploma -
Robert E. Lee High School
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