Destinee S. Sellers
Ben Wheeler
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
2025
2025
years of professional experience
Work History
Business Development Representative
DemandZen
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Developed new opportunities by effectively communicating product lines to leading international corporations.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Sourced and pre-qualified leads and identified new business opportunities by dialing 800+ daily outbound calls to build partnerships and achieve sales quota.
- Recorded contact information of customers and potential customers in internal database.
- Completed daily cold calling and outreach to build sales pipeline.
Front End Manager
My Friend’s Cafe
- Handle all customer requests
- Hiring of all front of house employees
- Implementing front end policies
- Assessing staff performance
- Scheduling shifts
Store Manager
Sears Hometown Store
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
Accounts Receivable Manager
Dynamic Freight Carriers INC.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Reconciled daily AR ledger and verified proper posting.
- Completed daily process adjustments to maintain accuracy.
- Verified discrepancies and resolved clients' billing issues
- Prepared bills receivable, invoices, and bank deposits.
- Processed incoming payments in accordance with established financial policies.
- Updated aging reports based on daily audits.
- Conducted financial due diligence on potential investments and acquisitions.
- Developed strategic plans for day-to-day financial operations.
- Complied with established internal controls and policies.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Financial Service Representative
Texas Bank & Trust
- Attend to customer phone calls and in-person inquiries
- Advised customers on IRAs, CODs, and managed closing out of accounts
- Responsible for fraud and/or disputed charges
- New customer and new account coordinator
Teller
Citizens State Bank
- Attend to customer phone calls and in-person inquiries
- Customer deposits and withdrawals
- Prepared customer loan documents
- Reconciled end of day drawer reports
- Responsible for monthly audits
Assistant General Manager
Hampton Inn
- Handled all customer service inquiries and/or complaints personally with patience and sensitivity
- Responsible for all accounts receivable and payables
- Received customer phone calls and in-person inquiries
- Repeatedly surpass all sales quotas set by upper management
- Reconciled credit card payments daily
- Direct supervision of 10 employees; including scheduling
- Responsible for labor costs, and employee reprimands as well as recognition
Business Development Specialist
Green Leads LLC
05.2024 - Current
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Used SalesForce to handle current portfolio and prospective leads.
- Conducted regular meetings with B2B & SaaS clients to build positive and productive relationships.
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
- Developed business pipeline using cold and warm techniques.
- Developed new opportunities by effectively communicating product lines to leading international corporations.
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Sourced and pre-qualified leads and identified new business opportunities by dialing 800+ daily outbound calls to build partnerships and achieve sales quota.
- Recorded contact information of customers and potential customers in internal database.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Education
High School Diploma -
Grand Saline High School
Grand Saline, TX01.2011
Skills
- Lead prospecting
- Pipeline generation
- Contract negotiation and closing tactics
- Marketing support
- Salesforce
- Lead development
- Lead generation
- Email campaigns
- Staff training
- Sales prospecting
- Market research
- B2B background
- Cold calling
Timeline
Business Development Specialist
Green Leads LLC
05.2024 - Current
Front End Manager
My Friend’s Cafe
Financial Service Representative
Texas Bank & Trust
Teller
Citizens State Bank
Assistant General Manager
Hampton Inn
Business Development Representative
DemandZen
Store Manager
Sears Hometown Store
Accounts Receivable Manager
Dynamic Freight Carriers INC.
High School Diploma -
Grand Saline High School
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