Destinee Taylor
Tempe,AZ
Summary
Resourceful professional with 7 years of experience in healthcare and military environments. Skilled in patient relations and conflict resolution, with a strong ability to adapt to dynamic situations.
Overview
6
6
years of professional experience
Work History
Health Unit Coordinator
Select Speciality Hospital
Sioux Falls, SD, SD
01.2023 - Current
- Managed patient admissions and discharge processes efficiently.
- Scheduled appointments and managed calendars for patient care.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Cross trained to telemetry monitoring, assessing/documenting change in heart rhythms
Military Police
U.S Army National Guard
06.2020 - Current
- Basic Combat Training completed with high honors and promotion status.
- Analytical skills and leadership experience through Border mission (AZ 2022)
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Implemented conflict resolution strategies to de-escalate tense situations.
BDC Representative
Camping World And Good Sam
Sioux Falls, SD, SD
05.2022 - 01.2025
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Worked with SalesForce, Outlook, Microsoft + advanced technology on a daily basis.
Patient Ambassador
Avera McKennan Hospital & University Health Center
Sioux Falls, SD
08.2020 - 02.2023
- Served as a knowledgeable resource for patients regarding hospital policies, procedures, services, and medical terminology.
- Facilitated clear communication between medical staff, patients, and their families, ensuring all parties were informed of treatment plans and progress updates: along with charting EHR systems.
- Monitored vital signs and reported changes to healthcare team promptly.
Pharmacy Technician Trainee
MedVantx
Sioux Falls, South Dakota
08.2019 - 12.2020
- Ensured regulatory compliance with thorough record-keeping practices, including accurate documentation of medication dispensing and HIPPA regulations.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Improved patient satisfaction by accurately and efficiently filling prescriptions under the supervision of a licensed pharmacist.
Education
High School Diploma -
Roosevelt High School
Sioux Falls, SDSkills
- Basic Life Support
- Spanish proficiency
- Patient/Customer Relations
Timeline
Health Unit Coordinator
Select Speciality Hospital
01.2023 - Current
BDC Representative
Camping World And Good Sam
05.2022 - 01.2025
Patient Ambassador
Avera McKennan Hospital & University Health Center
08.2020 - 02.2023
Military Police
U.S Army National Guard
06.2020 - Current
Pharmacy Technician Trainee
MedVantx
08.2019 - 12.2020
High School Diploma -
Roosevelt High School