Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Destinee Vasser

Lakeland,FL

Summary

Dynamic and dedicated entry-level professional with a strong foundation in customer service. Proven ability to manage customer interactions with tact and empathy, ensuring high levels of satisfaction. Possesses excellent communication and problem-solving skills, with a keen attention to detail and a commitment to providing exceptional service. Demonstrates the ability to work collaboratively in team environments while maintaining a positive attitude and a strong work ethic. Ready to contribute to a progressive organization by leveraging a customer-centric approach and a passion for continuous learning and development.

Overview

6
6
years of professional experience

Work History

Shipping Clerk

Well Dyne
01.2023 - Current
  • Accurately pick, pack, and prepare pharmaceutical orders for shipment, ensuring that all items match the prescription and order details
  • Arrange and schedule shipments with various carriers, ensuring timely delivery of pharmaceutical products to customers and healthcare facilities
  • Conduct regular inventory checks and assist in the restocking process to ensure accuracy and availability of products
  • Prepare and maintain accurate shipping records, including invoices, packing lists, and tracking information

Nail Technician

Nails of Destinee
01.2019 - Current
  • Provide professional manicure and pedicure services, including trimming, shaping, and polishing nails
  • Maintain a clean and sanitary work environment by sterilizing tools, equipment, and workstations after each client
  • Conduct thorough consultations with clients to understand their preferences and nail care needs
  • Stay updated on the latest nail care products, techniques, and industry trends

Medical Records Specialist

Ciox Healthcare
Lakeland, FL
01.2022 - 12.2022
  • Processed and fulfilled subpoenas by retrieving and delivering necessary records.
  • Managed medical records scanning operations, ensuring accurate digitization of patient information.
  • Facilitated transfer of records to appropriate healthcare facilities while adhering to privacy and confidentiality protocols.
  • Conducted quality assurance checks on indexed medical records to ensure compliance with regulatory standards.
  • Utilized various systems, including LBHT and KOJ, to organize and manage healthcare data efficiently.

Customer Service Rep.

Party City
06.2021 - 08.2021
  • Greet customers warmly and assist them in finding products, answering questions, and providing information about product features and promotions
  • Operate the cash register efficiently, processing transactions accurately and handling returns or exchanges in accordance with company policies
  • Identify opportunities to upsell or cross-sell additional products or services that meet customer needs and enhance their party planning experience
  • Work collaboratively with team members to achieve sales targets and ensure smooth store operations

Education

Cosmetology Program -

Traviss Career Center
06.2022

High School Diploma -

Lakeland High School
05.2021

Skills

  • Technological
  • Leadership
  • Time Management
  • Customer Service
  • Analytical Thinking
  • Adaptability
  • Team Collaboration
  • Problem Solving

Volunteer Experience

Peace River Center, Volunteer Advocate, 2018, 2019, Provide emotional support and actively listen to clients, helping them articulate their needs and concerns., Inform clients about available services, programs, and resources within the facility and the wider community., Respond to clients in crisis situations with calmness and empathy, employing de- escalation techniques to manage distress., Maintain accurate and confidential records of client interactions, advocacy efforts, and any incidents or progress.

Timeline

Shipping Clerk

Well Dyne
01.2023 - Current

Medical Records Specialist

Ciox Healthcare
01.2022 - 12.2022

Customer Service Rep.

Party City
06.2021 - 08.2021

Nail Technician

Nails of Destinee
01.2019 - Current

Cosmetology Program -

Traviss Career Center

High School Diploma -

Lakeland High School
Destinee Vasser