JULIE BEARDSLEE
El Paso,TX
Summary
Results-driven professional with extensive experience in both managerial roles and home healthcare assistance. Demonstrated leadership and team management skills as a Store Manager at Dunkin' Donuts, coupled with a compassionate and detail-oriented approach to personal care in home health settings. Seeking to leverage my diverse skill set in a dynamic position, where I can provide exceptional client care and effective operational management.
Hospitality professional prepared to bring extensive customer service experience to new role. Proven ability to handle guest inquiries and issues efficiently while maintaining positive atmosphere. Reliable team player with strong focus on collaboration and adaptability to changing needs. Notable skills include effective communication and problem-solving.
Overview
11
11
years of professional experience
Work History
Front Desk Agent
Target Hospitality
07.2024 - 07.2025
- Managed guest check-in and check-out procedures efficiently, ensuring smooth arrivals and departures.
- Coordinated room assignments and maintained accurate reservation records using property management systems.
- Resolved guest inquiries and concerns promptly, enhancing overall customer satisfaction.
- Collaborated with housekeeping to maintain cleanliness standards and ensure timely room readiness for guests.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
PROVIDER
New Mission Home Care
02.2018 - 01.2024
- Provided personal care assistance: bathing, oral hygiene, meal prep, dressing, ambulation.
- Ensured client safety and comfort within living spaces.
- Monitored physical conditions and behaviors, reporting changes to supervisors.
- Addressed client problems, promoted healthy habits, and provided compassionate care.
- Distributed necessary supplies to nurses and therapists, supporting their daily tasks and ensuring smooth operations.
STORE MANAGER
Dunkin' Donuts
08.2014 - 10.2015
- Successfully managed store operations, including sales, inventory, and staff, achieving business targets.
- Led team training programs resulting in improved customer service and increased sales performance.
- Led team of 20+ employees to achieve daily sales goals consistently.
- Maintained clean and organized store environment to meet corporate standards.
Skills
- Physically capable and able to bend, crouch, and lift
- Strong communication skills
- Great customer service skills
- Leadership and Team Management
- Operational Efficiency
- Quality Control
- Time Management
- Adaptability
- Personal Care Assistance
- Health Monitoring
- Customer service
- Guest services
- Microsoft office
- Hospitality services
- POS systems
LANGUAGES
Spanish | Native
Timeline
Front Desk Agent
Target Hospitality
07.2024 - 07.2025
PROVIDER
New Mission Home Care
02.2018 - 01.2024
STORE MANAGER
Dunkin' Donuts
08.2014 - 10.2015
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