Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Destiney Boyd

Sioux City

Summary

Dynamic General Manager with a proven track record at Taco Bell, excelling in operations management and team building. Spearheaded initiatives that drove significant business growth while enhancing customer relations. Expert in training and development, fostering high-performing teams to achieve strategic objectives and optimize profitability.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Mammoth Holdings
07.2024 - 08.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

General Manager

Pizza Hut
01.2014 - 12.2024
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

General Manager

Firehouse Subs
01.2023 - 07.2024
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

General Manager

AT&T
12.2021 - 01.2023
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.

General Manager

Taco Bell
08.2016 - 11.2020
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.

Education

Le Mars High School
Le Mars Iowa
05-2015

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Time management
  • Training and coaching
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Verbal and written communication

Certification

  • Chemical Training, NCS - 2025

Languages

English
Native or Bilingual

Timeline

General Manager

Mammoth Holdings
07.2024 - 08.2025

General Manager

Firehouse Subs
01.2023 - 07.2024

General Manager

AT&T
12.2021 - 01.2023

General Manager

Taco Bell
08.2016 - 11.2020

General Manager

Pizza Hut
01.2014 - 12.2024

Le Mars High School

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