Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Destiney Cunningham

North Port

Summary

Results-oriented leader in office and clinical operations, possessing a strong background in healthcare administration, team leadership, and business management. Skilled in optimizing workflows, boosting team productivity, and elevating patient and client satisfaction. Proven track record in cross-functional collaboration, data-informed decision-making, and process enhancement. Prepared to contribute strategic insights and hands-on management to a vibrant organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office & Clinical Manager

Bliss Dermatology + Wellness
Englewood
07.2023 - Current
  • Direct operations for two locations across both clinical and administrative departments.
  • Manage recruitment, training, and supervision of front desk, call center, and clinical teams.
  • Collaborate with executive leadership to define KPIs, lead initiatives, and implement policies.
  • Support marketing through event participation, strategic planning, and performance feedback.

Owner / Manager

AD Screens
Punta Gorda
07.2022 - Current
  • Oversee all aspects of business management including financial planning and client relations.
  • Utilize QuickBooks for budgeting, invoicing, and maintaining accounts receivable/payable.
  • Develop client profiles and ensure accurate, timely billing and documentation.

Office Manager

Clear Thought Neurology
Port Charlotte
06.2021 - 09.2022
  • Built and scaled a neurology practice including protocols, scheduling systems, and billing.
  • Managed daily office functions and collaborated with physicians to support patient care.
  • Worked with billing to track patient accounts and resolve charge discrepancies.

Office Manager

Athletico Physical Therapy
West Lafayette
09.2018 - 05.2021
  • Led front office operations, insurance verifications, and medical record management.
  • Trained and supervised administrative staff while maintaining KPIs and performance metrics.
  • Improved marketing strategies to enhance client retention and grow referral base.

Education

Associate of Business Administration -

Ivy Tech Community College
12.2021

Skills

  • Operations oversight
  • Policy implementation
  • Staff management
  • Customer service
  • Performance metrics
  • KPI development

Certification

Human Resources Management, Cum Laude – December 2021

Business Administration, Cum Laude – December 2021

Accomplishments

Leadership Englewood – Class President – May 2025

References

References available upon request.

Timeline

Office & Clinical Manager

Bliss Dermatology + Wellness
07.2023 - Current

Owner / Manager

AD Screens
07.2022 - Current

Office Manager

Clear Thought Neurology
06.2021 - 09.2022

Office Manager

Athletico Physical Therapy
09.2018 - 05.2021

Associate of Business Administration -

Ivy Tech Community College