Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiney Filbeck

Forsyth,Missouri

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and good at anticipating customer needs to facilitate enjoyable experiences.

Overview

15
15
years of professional experience

Work History

Warehouse Employee

VHC Brands
Kirbyville, MO
10.2020 - 12.2021
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Performed inventory control, such as counting and stocking merchandise.
  • Wrapped pallets in shrink wrap prior to loading.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Completed over 500 customer orders each day in warehouse setting.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Groundskeeper

Big Cedar
Ridgedale, MO
12.2019 - 10.2020
  • Cleared public and private areas of debris before and after events.
  • Maintained routine landscaping schedules to boost lawn health.
  • Maintained Lodging, offices and parks. Upheld all sanitation standards and oversaw 7 locations on property with an average guest count fo 4500 per day.

Server Assistant

Joes Crab Shack
Branson, MO
01.2017 - 12.2019
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Engaged in suggestive selling and other sales techniques.

Hostess and Server

Rib Crib Bbq & Grill
Branson, MO
01.2017 - 11.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Housekeeper

Victorian Inc.
Branson, MO
02.2016 - 01.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Cashier

Walmart
Branson, MO
01.2016 - 01.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Server and Hostess

Joes Crab Shack
Branson, MO
01.2015 - 01.2016
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Black Oak Grill
Branson, MO
02.2013 - 01.2015
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Server

Bob Evans Restaurant
Branson, MO
01.2013 - 12.2014
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Branson High School
Branson, MO
03.2012

Skills

  • Product Signage and Labeling
  • Preparing Shipments
  • Refund Handling
  • Waste Tracking System
  • Product Placement
  • High-Energy and Stamina
  • Dining Room Cleaning and Upkeep
  • Team Player
  • Cool Under Pressure
  • Positive and Friendly Attitude
  • Problem Detection and Resolution
  • Work Coordination
  • Willing to Learn

Timeline

Warehouse Employee

VHC Brands
10.2020 - 12.2021

Groundskeeper

Big Cedar
12.2019 - 10.2020

Server Assistant

Joes Crab Shack
01.2017 - 12.2019

Hostess and Server

Rib Crib Bbq & Grill
01.2017 - 11.2019

Housekeeper

Victorian Inc.
02.2016 - 01.2017

Cashier

Walmart
01.2016 - 01.2017

Server and Hostess

Joes Crab Shack
01.2015 - 01.2016

Server

Black Oak Grill
02.2013 - 01.2015

Server

Bob Evans Restaurant
01.2013 - 12.2014

High School Diploma -

Branson High School

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Destiney Filbeck