Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiney G'Schwind-Perkins

Sidney,IA

Summary

Over 8 years of experience managing teams, staff development, and delivering projects on time. Adaptable and enterprising with a solid industry background and proven expertise in building and leading successful teams. Talented problem-solver.

Overview

9
9
years of professional experience

Work History

Shift Lead

Sapp Bros
10.2023 - Current
  • Improved team efficiency by implementing new scheduling and task management strategies
  • Trained new employees on company policies, procedures, and best practices for optimal performance
  • Streamlined inventory management processes to reduce waste and increase profitability
  • Collaborated with management to develop strategies for improving overall store operations
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.

Data Technician

Modis
04.2022 - 07.2023
  • Processed large volumes of data from multiple sources for assigned projects, ensuring accuracy and timeliness
  • Analyzed data to identify trends, patterns, and procedures for data entry and data manipulation
  • Enhanced data accuracy by meticulously reviewing and validating data sets.

Material Handler Lead

GXO Logistics
11.2019 - 02.2022
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards
  • Managed inventory levels with precision, performing regular audits and adjusting as necessary
  • Managed and trained a team of 6+ material handlers in daily tasks and operations
  • Onboarding new employees and other duties as assigned.

Patient Access Representative

George C. Grape Community Hospital
02.2018 - 04.2019
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times
  • Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process
  • Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.

Customer Service Supervisor

Mcdonald's
08.2015 - 10.2017
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally
  • Enhanced team productivity through regular coaching, feedback, and performance evaluations
  • Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.

Education

Associate's Degree - Billing and Coding

Ultimate Medical Academy - Clearwater
Clearwater, FL
10.2024

High School Diploma -

Nishnabotna High School
Farragut, IA
05.2016

Skills

  • Performance Improvement
  • Operations Monitoring
  • Rules Enforcement
  • Database Maintenance
  • Network Configuration
  • Troubleshooting
  • Process Improvements
  • System Installation
  • Workflow Management

Timeline

Shift Lead

Sapp Bros
10.2023 - Current

Data Technician

Modis
04.2022 - 07.2023

Material Handler Lead

GXO Logistics
11.2019 - 02.2022

Patient Access Representative

George C. Grape Community Hospital
02.2018 - 04.2019

Customer Service Supervisor

Mcdonald's
08.2015 - 10.2017

Associate's Degree - Billing and Coding

Ultimate Medical Academy - Clearwater

High School Diploma -

Nishnabotna High School
Destiney G'Schwind-Perkins