Destiney Melero

• Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
• Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
• Demonstrated strong leadership skills while serving as a mentor to new firefighters and EMTs, fostering a culture of teamwork and professionalism within the department.
• Assists with regular maintenance of firefighting equipment.
• Responded to emergency calls and provided medical assistance to injured individuals.
• Continuously maintaining crew integrity by completing tasks together, cooking together and training together.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Put in charge of staying until the end of the banquet to lock up the building and assuring all necessary tasks were done.
• Delegating tasks for other servers to do.

• Responded to emergency calls and provided medical assistance to injured individuals.
• Participated in regular training drills by practicing firefighting techniques and emergency response scenarios.
• Attended board meetings every month.

CSR

• Greeted customers entering store and responded promptly to customer needs.
• In charge of delegating tasks and duties for the front-end staff.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Managing cash drawers at the beginning and end of cashiers shifts.
• Managing the money, safe, and accurate audits of cash drawers at the end of the shift.
• Assisting customers with questions, complaints, or refunds.
• Closing the front end, ensuring terminals are turned off, duties have been performed correctly, and front doors are secured and locked properly.

• Provided companionship and emotional support by engaging in meaningful conversations and activities.
• Coordinated transportation and errands to support client independence and mobility.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.