Destiney Ortiz
Avondale,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
ACCOUNT MANAGER
NATIONAL CREDIT ADJUSTERS
02.2016 - 11.2021
- Kept track of assigned accounts to identify outstanding debts
- Planed course of action to recover outstanding payments
- Located and contacted debtors to inquire of their payment status
- Contacted clients to follow up on non-payment
- Negotiated payment plans
- Resolved disputed items
- Handled incoming calls and emails from clients regarding billing inquiries
- Brought resolutions to unpaid accounts.
OFFICE MANAGER
DC SCANNING SOLUTIONS
05.2006 - 02.2019
- Analyzed and optimized operations including bookkeeping, payroll, supplies, and other clerical services
- Supervised team of 5+ clerical staff to ensure workflow is well-prepared and ran smoothly
- Managed invoices from vendors to assist the accounting department.
Education
High School Diploma -
EL DORADO HIGH SCHOOL
Chandler05.2009
Skills
Leadership Experience
Computer Proficiency
Self-Management Skills
Communication Skills
Timeline
ACCOUNT MANAGER
NATIONAL CREDIT ADJUSTERS
02.2016 - 11.2021
OFFICE MANAGER
DC SCANNING SOLUTIONS
05.2006 - 02.2019
High School Diploma -
EL DORADO HIGH SCHOOL
Similar Profiles
Maria Kirk HurtadoMaria Kirk Hurtado
Account Manager at National Credit AdjustersAccount Manager at National Credit Adjusters
Onika BuchananOnika Buchanan
Collections Agent at NATIONAL CREDIT ADJUSTERS LLCCollections Agent at NATIONAL CREDIT ADJUSTERS LLC
IQRA NAYABIQRA NAYAB
Collections Officer at Commercial Credit AdjustersCollections Officer at Commercial Credit Adjusters