Destiney Padgett

Answered phone calls to make appointments, or to help assist the patient with questions or concerns.

Provided all Urine/Hair drug screening for companies.

Collected all payments for each visit, or billing for previous bills.

Opened the safe in the morning and closed out the Cash drawer after each shift making sure all money is correct and entered into the system correctly.

Communication with companies on all protocols and procedures.

Took patients vitals, and also would draw blood for labs.

• Assisted pharmacists in dispensing medications and managing inventory levels.
• Processed prescription orders accurately, ensuring patient safety and compliance with regulations.
• Maintained cleanliness and organization of pharmacy workstations to enhance workflow efficiency.
• Provided exceptional customer service by answering inquiries and resolving issues promptly.
• Collaborated with team members to streamline medication retrieval processes for faster service.
• Trained new staff on pharmacy protocols, enhancing team competency and operational effectiveness.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Collected co-payments or full payments from customers.