Destiney Stanfield
Lake Havasu City,AZ
Summary
With a proven track record at Dest.Lashez, I excel in client retention strategies and advanced lash techniques, ensuring high-quality service and innovative lash designs. My expertise is complemented by a steady hand and allergy awareness, significantly enhancing customer satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Lash Artist
Dest.Lashez
Buena Park, CA
05.2023 - Current
- Responded to customer inquiries by phone, email, and in person.
- Cleaned and sanitized work area between each client appointment.
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Kept track of customer services and preferences for future reference.
- Trained new lash technicians on proper application of eyelash extensions.
- Ensured that high-quality service was provided to every client at all times.
Medical Assistant
Sun Medical
Placentia, CA
04.2017 - 04.2023
- Input customer data into reservation systems and updated to reflect room changes.
- Greeted visitors warmly and directed them to correct personnel or office.
- Managed multi-line telephone system, directing calls to appropriate departments.
- Investigated and analyzed client complaints to identify and resolve issues.
- Responded to customer inquiries via phone, email, and in person.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Eligibility Availity UHC, UMR ,CMS ,BLUE SHIELD, ONE HEALTH PORT, HEALTH NET, CIGNA.
Education
MEDICAL - MEDICAL ASSISTANT
American Career College
CA06-2012
High School Diploma -
New Harvest Christian School
Norwalk, CA06-2004
Skills
- Lash lift expertise
- Allergy awareness
- Advanced lash techniques
- Steady hand coordination
- Custom lash design
- Client retention strategies
References
References available upon request.
Timeline
Lash Artist
Dest.Lashez
05.2023 - Current
Medical Assistant
Sun Medical
04.2017 - 04.2023
MEDICAL - MEDICAL ASSISTANT
American Career College
High School Diploma -
New Harvest Christian School