DESTINEY WALKER
Conway,AR
Summary
Driven Administrative Coordinator who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
University Of Arkansas For Medical Sciences, UAMS
Little Rock, AR
04.2021 - Current
- Assist 3 Clinical Service Managers, Assistant Clinical Service Managers, Clinical Specialists and Associate Chief of Nursing with purchasing equipment and skills fair projects, creating employee evaluations, and scheduling interviews for Registered Nurses and Patient Care Technicians.
- Prepare attendance management, productivity, and budget excel sheets in Power BI and Kronos for 3 Intensive Care Units with 250 employees monthly.
- Collaborate with Human Resources by posting vacant job positions and forwarding employee disciplinary information.
- Perform rounds on units to assess work orders for maintenance, equipment, and supply needs daily.
- Enter employee files and competencies into Application Xtendor and Training Tracker daily.
- Record minutes for Daily Safety Huddle meeting daily
- Monitored and directed incoming and outgoing mail daily.
Retail Sales Associate
TJ Maxx
06.2017 - 05.2021
- Greet each customer with a friendly welcome and a big smile
- Handle merchandise and cash with care and accuracy
- Meet goal of signing at least 2 customers up for the TJ Maxx reward credit card daily
- Support patient by providing laundry and housekeeping services.
Access Coordinator II
University of Arkansas of Medical Sciences
05.2019 - 04.2021
- Schedule and register patients’ appointments for various Family Medical practices
- Access patient’s accounts by registering patient with 100% accuracy and verify insurance coverage for billing purposes
- Support doctors and nursing staff with administrative needs
- Provide excellent service by being professional and having a positive attitude towards the public
- Assist the public by completing daily tasks as needed.
Mental Health Paraprofessional/ Qualified Behavioral Health
Birchtree Communities Inc
06.2017 - 04.2018
- Professional
- Provide prescribed interventions for 8 to 10 clients daily as described in treatment plan and be an active listener
- Serve as an advocate, resource and role model for members
- Exceed goal of 20 to 30 units consistently by meeting with each client for 10 to 50 minutes daily
- Submit documentation to meet service delivery deadlines
- Observe self-administration of member medications.
Graduate Assistant
University of Central Arkansas, Health Sciences
01.2017 - 05.2017
- Support instructors and chairperson in implementing a developmentally appropriate curriculum for undergraduate students and grading papers
- Lead class instruction of First Aid and Concepts of Lifetime Health and Fitness when instructor is absent
- Participate in Wellness Fair and Conferences
- Offer research, attention to detail, organizational, and problem-solving skills
- Collect and analyze data for research projects
- Answer and quickly redirect phone calls.
Peer, peer Sales Team Member
Aramark- University of Central Arkansas
08.2016 - 12.2016
- Effectively communicate information from management to customers, students, and parents about meal plans
- Exceed team sales goals by at least 20 sales a month.
Student Intern
University of Central Arkansas, Student Wellness
05.2016 - 08.2016
- Plan, implement, and evaluate wellness programs
- Facilitate and led two presentations for Upward Bound
- Manage social media accounts for office
- Perform research on wellness topics
- Create marketing materials
- Assist with programming and office events
- Provide office support.
Customer Sales Representative
The Heritage Company, Inc
10.2014 - 12.2015
- Telefundraise for non-profit organizations
- Conduct quality phone calls to donors
- Raised 1000 dollars in donations.
Education
Master - Master of Healthcare Administration
University of Arkansas For Medical Sciences
Little Rock, AR05.2023
Bachelor of Science - Health Education & Promotion
University of Central Arkansas
Conway, AR05.2016
Skills
- Data Analysis
- Decision Making
- Critical Thinking
- Time Management
- Employee Recruitment and Hiring
- Process Implementation
- Verbal and Written Communication
- Employee Performance Evaluations
Certification
CPR/ First Aid Certified; Mental Health Completion Certificate; Health Coaching Completion Certificate Microsoft office (Word, PowerPoint, Excel) 2016; Social and New Media Marketing
Affiliations
Employee of the Month for January & March; UAMS Most Valuable Staff Member 2020; TJ Maxx 5% Club in Earning Reward Cards 2019; Member and poster presenter for Arkansas Public Health Association 2018; Woman of Excellence Award 2016
Timeline
Administrative Coordinator
University Of Arkansas For Medical Sciences, UAMS
04.2021 - Current
Access Coordinator II
University of Arkansas of Medical Sciences
05.2019 - 04.2021
Retail Sales Associate
TJ Maxx
06.2017 - 05.2021
Mental Health Paraprofessional/ Qualified Behavioral Health
Birchtree Communities Inc
06.2017 - 04.2018
Graduate Assistant
University of Central Arkansas, Health Sciences
01.2017 - 05.2017
Peer, peer Sales Team Member
Aramark- University of Central Arkansas
08.2016 - 12.2016
Student Intern
University of Central Arkansas, Student Wellness
05.2016 - 08.2016
Customer Sales Representative
The Heritage Company, Inc
10.2014 - 12.2015
Master - Master of Healthcare Administration
University of Arkansas For Medical Sciences
Bachelor of Science - Health Education & Promotion
University of Central Arkansas
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