Destini Baker
Pleasant Valley,NY
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Pleasant Valley, NY
10.2024 - Current
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
Server
La Puerta Azul
Salt Point, NY
09.2024 - Current
- Provided exceptional service to high volume of daily customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Prepared checks, itemizing total meal costs and taxes.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Shift Leader
Wingstop
Poughkeepsie, NY
07.2024 - 09.2024
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Collaborated with management to set performance goals and evaluate progress.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Upheld company standards and compliance requirements for operations.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Franklin D Roosevelt Senior High School
Hyde Park, NY06-2024
Some College (No Degree) - Social Work
Dutchess Community College
Poughkeepsie, NYSkills
- Cooking
- Cleaning
- Quality control checks
- Equipment maintenance
- Positive company representation
- Sanitation protocols
- Taking orders
- Valid Driver's license
- Order management
- Attention to detail
- Inventory counts
- Willingness to learn
- Complex Problem-solving
- Cleaning and sanitizing
- Assertiveness
- Crew leadership
- Visual communication
- Reliability and punctuality
- Influencing skills
- Flexible schedule
- Integrity and honesty
- Performance improvement
- Time management
- Problem-solving
- Workplace safety
- Basic math
- Company standards
- Interactive communication skills
- Multitasking and organization
- Clear communication
Languages
English
Professional
Accomplishments
- All-American nominee
Timeline
Crew Member
McDonald's
10.2024 - Current
Server
La Puerta Azul
09.2024 - Current
Shift Leader
Wingstop
07.2024 - 09.2024
High School Diploma -
Franklin D Roosevelt Senior High School
Some College (No Degree) - Social Work
Dutchess Community College
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