Destini Fortner
Palestine,TX
Summary
Customer service professional skilled in high-volume environments and efficient workflow management. Keep service areas organized and coordinate order of operations to reduce delays. Provide accurate, on-time customer support that improves service outcomes.
Overview
7
7
years of professional experience
Work History
Housekeeper Aide
LaRaye Fortner
Palestine, Texas
01.2026 - Current
- Cleaned and maintained guest rooms and common areas daily.
- Checked rooms for cleanliness, restocked items and reported maintenance issues.
- Cleaned windows, furniture, fixtures and carpets using appropriate cleaning materials.
- Assisted with laundry services, ensuring cleanliness and proper handling.
- Follow instructions from supervisors accurately and efficiently.
Server/Cashier/Busser/Host
Bradford Cafe
Bradford, TX
01.2024 - 08.2024
- Provided exceptional customer service in a fast-paced café environment.
- Provided excellent customer service to ensure satisfaction.
- Addressed customer inquiries promptly at the café to ensure satisfaction. Resolved issues promptly and professionally.
- Managed customer orders and ensured accurate transaction records to enhance service efficiency.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Completed essential opening and closing responsibilities to maintain café operations, such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals for order input, bill splitting, and total calculations, facilitating smooth payment processing.
Restaurant Busser
WaWa's Seafood Shack
Athens, Texas
05.2023 - 11.2023
- Cleared and cleaned tables promptly to prepare for next guests.
- Assisted servers by refilling drinks and delivering food items.
- Maintained cleanliness in dining area and restrooms, ensuring a pleasant atmosphere throughout shifts.
- Provided friendly support to guests, enhancing their dining experience.
- Reset tables promptly to ensure a welcoming environment for incoming diners. in a timely manner with clean silverware, napkins and condiments.
- Swept floors and removed garbage from dining area.
Shelf Stocker
Pierce Creek Station
LaRue, Texas
02.2020 - 09.2021
- Stocked shelves with merchandise according to store layout and inventory guidelines.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Regularly checked inventory levels of existing stock to determine reorder needs.
- Assisted customers in locating products and provided information on promotions.
- Maintained cleanliness of aisles and organized stockroom for efficient access.
- Updated price tags based on current promotions or discounts offered by the store.
Education
LaPoynor HighSchool
Poynor, TXSkills
- Sanitation practices
- Cleaning techniques
- Attention to detail
- Organizational skills
- Task prioritization
- Time management
- Stock management
- Adaptability
- Effective communication
- Customer support
- Problem solving
- Relationship management
Affiliations
- Babysitting
- Assistant for my dads business 4DSHIELDS
Skills
- Fast Learner
- Great communication skills
- Problem solving & Critical Thinking
- Time management
- Adaptability
Timeline
Housekeeper Aide
LaRaye Fortner
01.2026 - Current
Server/Cashier/Busser/Host
Bradford Cafe
01.2024 - 08.2024
Restaurant Busser
WaWa's Seafood Shack
05.2023 - 11.2023
Shelf Stocker
Pierce Creek Station
02.2020 - 09.2021
LaPoynor HighSchool