Summary
Overview
Work History
Education
Skills
Timeline
Generic

DESTINI MARSH

Addison,TX

Summary

Highly skilled Fraud and Risk Analyst with 4 years of experience in developing and implementing fraud prevention strategies that have resulted in reducing fraudulent transactions and saving over 500k. Exceptional skills in fraud detection, data analysis, and team leadership, with a strong commitment to staying up-to-date with the latest fraud prevention technologies and techniques.

Overview

5
5
years of professional experience

Work History

Transaction Risk Analyst

Intuit
06.2024 - Current
  • Independently investigate, analyze, and resolve queued fraud and financial risk cases while Preparing clear, accurate and concise investigation summaries as well as suspicious activity reports (SARs)
  • Conducted daily account reviews, successfully mitigating risks and reducing potential financial losses by approximately $50,000 month
  • Provides accurate, and efficient resolutions to the most complex cases.
  • Completed statistical reviews to uncover trends, patterns and variations.

Fraud Detection Specialist

PSCU
02.2024 - 06.2024
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Collected data from internal and external sources to facilitate meaningful analysis.
  • Investigated debit and credit card claims on behalf of customers.
  • Answering 50+ calls a day helping customers with fraudulent activity

Fraud Analyst

PNC Bank
01.2023 - 12.2023
  • Investigated ATM Fraud, Credit card fraud & Chargebacks cases
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Collaborate with cross-functional teams to develop fraud prevention strategies and solutions.
  • Monitor and report on fraud trends to inform strategic decision-making processes.

Universal Banker

PNC Bank
04.2020 - 12.2022
  • Provided personalized financial service to a average of 50 clients weekly, effectively managing accounts and identifying opportunities to meet customer needs through targeted product offerings.
  • Recommended appropriate banking, loan, and credit card solutions, ensuring alignment with individual customer financial objectives.
  • Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.

Education

Certification: Forensic Accounting and Fraud Examination -

West Virginia University
Morgantown, WV
01.2023

Bachelor of Arts - Political Science And Government

Northern Illinois University
DeKalb, IL
05.2019

Skills

  • Risk Management
  • Regulatory Compliance
  • SQL
  • Fraud Detection Techniques
  • First & Third Party Fraud/ATO
  • Fraud Investigation
  • Transaction Monitoring
  • Attention to Detail
  • Critical Thinking
  • High Risk Reviews & Audit
  • Credit/ Financial analysis
  • SARS
  • Enhanced Due Diligence
  • Documentation Review
  • Risk Mitigation
  • SAS Analytics

Timeline

Transaction Risk Analyst

Intuit
06.2024 - Current

Fraud Detection Specialist

PSCU
02.2024 - 06.2024

Fraud Analyst

PNC Bank
01.2023 - 12.2023

Universal Banker

PNC Bank
04.2020 - 12.2022

Certification: Forensic Accounting and Fraud Examination -

West Virginia University

Bachelor of Arts - Political Science And Government

Northern Illinois University
DESTINI MARSH