Summary
Overview
Work History
Education
Skills
Timeline
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Destini Miller

Tuscaloosa,AL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining professional relationships in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Sales Manager

Harco Automotive
10.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

Key Holder

Kay Jewlers
06.2021 - 10.2022
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.

NICU Unit Secretary

DCH Regional Medical Center
06.2020 - 06.2021
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Newborn Hearing Screener

Pediatrix
07.2019 - 06.2020
  • Administered and interpreted electrophysiological testing for infants and children to determine hearing levels.
  • Assessed integrity of auditory system by performing auditory brainstem response audiometry and electrocochleography.
  • Collaborated with primary care physicians to initiate mutually beneficial referral programs.
  • Developed and maintained courteous and effective working relationships.

Photographer

Mom365 Newborn Photography
10.2018 - 07.2019
  • Photographed high-quality images for various print and digital projects.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Planned and prepared for on-location and studio shoots.
  • Displayed portfolio to show off best work to potential clients and promote skills and value.
  • Utilized various types of camera equipment to capture best possible shots.
  • Customized photography strategies based on intended use and client preferences.

Education

Social Work

The University of Alabama
Tuscaloosa, AL
12.2024

Associate of Arts -

Shelton State Community College
Tuscaloosa, AL
08.2022

Skills

  • Sales and Marketing
  • Customer Service Management
  • Staff Oversight
  • Resource Management
  • Task Delegation
  • Team Training and Development
  • Employee Scheduling
  • Cash Handling

Timeline

Sales Manager

Harco Automotive
10.2022 - Current

Key Holder

Kay Jewlers
06.2021 - 10.2022

NICU Unit Secretary

DCH Regional Medical Center
06.2020 - 06.2021

Newborn Hearing Screener

Pediatrix
07.2019 - 06.2020

Photographer

Mom365 Newborn Photography
10.2018 - 07.2019

Social Work

The University of Alabama

Associate of Arts -

Shelton State Community College
Destini Miller