Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining professional relationships in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Sales Manager
Harco Automotive
10.2022 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Key Holder
Kay Jewlers
06.2021 - 10.2022
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Trained and supervised new employees to apply best practices in customer service and store operations.
Managed store personnel by delegating tasks and supervising daily operations.
Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
NICU Unit Secretary
DCH Regional Medical Center
06.2020 - 06.2021
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Placed new supply orders, managed inventory and restocked clerical spaces.
Newborn Hearing Screener
Pediatrix
07.2019 - 06.2020
Administered and interpreted electrophysiological testing for infants and children to determine hearing levels.
Assessed integrity of auditory system by performing auditory brainstem response audiometry and electrocochleography.
Collaborated with primary care physicians to initiate mutually beneficial referral programs.
Developed and maintained courteous and effective working relationships.
Photographer
Mom365 Newborn Photography
10.2018 - 07.2019
Photographed high-quality images for various print and digital projects.
Edited, toned, captioned, and uploaded photographs for publication.
Planned and prepared for on-location and studio shoots.
Displayed portfolio to show off best work to potential clients and promote skills and value.
Utilized various types of camera equipment to capture best possible shots.
Customized photography strategies based on intended use and client preferences.
Education
Social Work
The University of Alabama
Tuscaloosa, AL
12.2024
Associate of Arts -
Shelton State Community College
Tuscaloosa, AL
08.2022
Skills
Sales and Marketing
Customer Service Management
Staff Oversight
Resource Management
Task Delegation
Team Training and Development
Employee Scheduling
Cash Handling
Timeline
Sales Manager
Harco Automotive
10.2022 - Current
Key Holder
Kay Jewlers
06.2021 - 10.2022
NICU Unit Secretary
DCH Regional Medical Center
06.2020 - 06.2021
Newborn Hearing Screener
Pediatrix
07.2019 - 06.2020
Photographer
Mom365 Newborn Photography
10.2018 - 07.2019
Social Work
The University of Alabama
Associate of Arts -
Shelton State Community College
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