Destini Rich
Sacramento,CA
Summary
Dedicated professional with an excellent track record and 6 years of experience in the service industry, specializing in food and beverage service, marketing, and administrative tasks. Currently an honor student pursuing a degree in Psychology at Sacramento City College. Passionate about helping others, promoting physical and emotional wellness, and spreading positivity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Marriott
10.2023 - Current
- Greet and accommodate guests, building positive experience from first interaction.
- Skillfully manage a large section of tables, taking and delivering food and drink orders promptly.
- Accurately manage cash and credit card transactions, maintaining a high level of attention to detail and ensuring seamless payment processes.
- Maintain a clean and organized work area, adhering to all health and safety regulations.
- Memorize menu to help diners make informed meal choices.
- Monitor food and beverage levels to satisfy customer needs.
- Inform kitchen of special dietary needs or requests, delivering personalized meal options.
- Efficiently clear and clean tables throughout service, ensuring a tidy and organized dining area for incoming guests.
Administrative/Marketing Assistant
Dr. Greenhouse, Inc
09.2022 - 09.2023
- Developed and implemented effective marketing strategies to increase customer base.
- Assisted in the development of new marketing materials such as brochures, flyers and press releases.
- Create and implement standard operating procedures for consistent task execution.
- Answer and direct calls efficiently, ensuring accurate message delivery.
- Research industry trends and attend webinars to stay informed and apply insights.
- Design and distribute monthly newsletters, tracking engagement and optimizing content.
- Identify and research potential leads, collaborating with teams to nurture opportunities.
Captain (Restaurant Shift Leader)
MOD Pizza
11.2021 - 09.2022
- Maintained a fully stocked and fresh service line, ensuring all ingredients were readily available during peak hours.
- Delegated team members to various positions throughout the store, optimizing efficiency and customer service.
- Conducted regular cash drops, managed the safe, and accurately counted funds at the beginning and end of shifts.
- Received and organized truck deliveries, ensuring proper inventory management and storage.
- Provided leadership and oversight to the team, fostering a positive and productive work environment.
House Cleaner
Cheryl's Cleaning
03.2017 - 04.2020
- Performed regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing bathrooms and kitchens.
- Ensured all rooms are cleaned to a high standard, including polishing surfaces and organizing spaces as directed.
- Disposed of trash, cleaned and maintain floors, and ensured all assigned rooms are neat and tidy.
- Followed health and safety guidelines to ensure a sanitary environment.
- Used appropriate cleaning products and maintained an inventory of cleaning supplies.
- Addressed any specific requests or areas of focus as directed by clients.
Education
Associate of Arts - Psychology
Sacramento City College
Sacramento, CA12-2024
Skills
Communication
Work Ethic
Time management abilities
Problem-solving abilities
Adaptability
Team collaboration
Reliability and responsibility
Certification
TIPS California RBS Training Program
Languages
American Sign Language
Professional Working
Timeline
Server
Marriott
10.2023 - Current
Administrative/Marketing Assistant
Dr. Greenhouse, Inc
09.2022 - 09.2023
Captain (Restaurant Shift Leader)
MOD Pizza
11.2021 - 09.2022
House Cleaner
Cheryl's Cleaning
03.2017 - 04.2020
TIPS California RBS Training Program
Associate of Arts - Psychology
Sacramento City College
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