Destini Richardson-Lewis

• Organized and maintained filing systems both electronically and manually.
• Provided customer service to court patrons in person, by telephone, or via email.
• Ensured compliance with all applicable laws, rules, regulations, policies, and procedures related to court operations.
• Verified the accuracy of information entered into computer systems used by the courts.
• Entered data into computer databases including case numbers and other pertinent information.
• Answered questions from the public regarding local laws or judicial processes.
• Performed clerical tasks such as photocopying or scanning documents.
• Accepting and processing subpoenas

Assisting the public by providing them with public criminal records.

• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Worked closely with customers to understand needs and resolve diverse issues.
• Delegating employee assignments, monitored progress and evaluated performance.

• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Scheduled appointments, meetings and events for management staff.
• Responded effectively to sensitive inquiries or complaints.
• Coordinated appointments, meetings and conferences.
• Prepared and prioritized calendars and correspondence.
• Directed customer communication to appropriate department personnel.
• Entered employee records, time cards and miscellaneous deductions for payroll.

• Answered office phone and emails to schedule appointments, answer questions and document information.
• Directed clients and guests to correct departments, rooms and staff members.
• Scheduled appointments, meetings and events for management staff.
• Manages a high call-volume with the public.
  Maintain and update case files as needed.
  Pick up documents from various city departments .
  

• Operated cash register, collected payments and provided accurate change.
• Worked closely with front-end staff to assist customers.
• Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Trained new team members in cash register operation, stock procedures and customer service.