Destini Rogers

As an Entertainment TA at Walmart, my job is to greet and assist customers with their shopping, answer any questions they may have to the best of my ability and check them out when they are ready. I have built great customer service over the year i have worked there. I am also cross trained so I am put in other departments when needed.

• Assisted customers with inquiries and provided product information.
• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash register balances throughout shifts.
• Handled returns and exchanges following company policies.
• Collaborated with team members to enhance customer service experience.
• Developed and managed relationships with customers to increase customer loyalty.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
• Adapted quickly to changing store promotions and product offerings.
• Resolved customer complaints with empathy, ensuring satisfaction and loyalty.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.