Destini Williams
Morgantown,WV
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
Walmart
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Crew Members
McDonald's
02.2024 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
Education
Bachelor Of Mechanical Engineering - Mechanical Engineering
West Virginia University
Morgantown, WVSkills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Verbal/written communication
- Sales expertise
- Meeting deadlines
- Adapt to diverse groups
- Building rapport
- CRM software proficiency
- Retail loss prevention
- Excellent communication skills
- Superb time management
- Energetic self-starter
Timeline
Crew Members
McDonald's
02.2024 - 05.2024
Sales Associate
Walmart
11.2022 - Current
Bachelor Of Mechanical Engineering - Mechanical Engineering
West Virginia University