Destinie Beck
Long Beach,CA
Summary
Dynamic and results-oriented professional with a proven track record at Zara, enhancing customer satisfaction through innovative visual merchandising and effective team leadership. Excelled in customer service and cash handling, achieving 100% accuracy in financial transactions. Skilled in creative vision and problem-solving, adept at driving improvements and training team members for peak performance.
Overview
5
5
years of professional experience
Work History
Visual Merchandiser/Cashier Team Lead
Zara
10.2021 - Current
- Processed both cash and card purchases and returns.
- Managed cash drawer of multiple thousands of dollars while keeping a 100% accuracy.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Trained team members on cash register operation and cash handling.
- Created interior displays to promote products in alignment with corporate sales objectives.
Associate
Amazon
10.2020 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Executed the movement of boxes to maintain organized storage areas.
Server
Colettes Catering
06.2020 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adapted quickly to high-pressure situations to maintain service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Biology
Cerritos College
Norwalk, CAHigh School Diploma -
Lakewood High School
Lakewood, CA06-2020
Skills
- Product knowledge
- Visual merchandising
- Customer service
- Creative vision
- In-store event promotion
- Employee coaching
- Cash Handling
- Critical thinking
- Clear communication
- Problem-solving
Timeline
Visual Merchandiser/Cashier Team Lead
Zara
10.2021 - Current
Associate
Amazon
10.2020 - 11.2021
Server
Colettes Catering
06.2020 - 02.2021
Biology
Cerritos College
High School Diploma -
Lakewood High School
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