Destinie Davis
Spartanburg,SC
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success and provide support to management and associates alike.
Overview
11
11
years of professional experience
Work History
Tier 1 Associate
Amazon.com Fulfillment Center
01.2020 - Current
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Collaborated with team members to achieve daily pick and pack goals.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Prepared and checked outbound shipments for accuracy.
- Resolved issues quickly to maintain productivity goals.
- Processed metrics of items and entered them into MADCAT system
- Pick, Pack, Cubiscan, ICQA Simple count, Vendor Returns, Temperature monitoring COVID safety.
- Pack PG
Bartender
O'Charley's Restaurant & Bar
09.2018 - 10.2019
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender
Ruby Tuesday Restaurant
02.2017 - 10.2018
- Served high customer volumes during special events, nights, and weekends.
- Completed requisitions to maintain required stock par levels.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Shift Manager
Denny's
03.2012 - 09.2016
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
Education
High School Diploma -
Paul M Dorman High School
Roebuck, SC05.2014
Skills
- Leadership
- Communication
- Eager to learn
- Attention to detail
- Time Management
- Customer Service Satisfaction
Timeline
Tier 1 Associate
Amazon.com Fulfillment Center
01.2020 - Current
Bartender
O'Charley's Restaurant & Bar
09.2018 - 10.2019
Bartender
Ruby Tuesday Restaurant
02.2017 - 10.2018
Shift Manager
Denny's
03.2012 - 09.2016
High School Diploma -
Paul M Dorman High School
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