Destinie Figueroa
Sanford,Florida
Summary
Conscientious and detail-oriented, bringing strong organizational and multitasking skills to ensure quick and accurate meal preparation and service. Skilled at maintaining clean and orderly workstations, adhering to food safety guidelines, and contributing to efficient kitchen operations. Excels in fast-paced work environment, whilst keeping customers and coworkers happy and calm.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Line Server
Fresh Kitchen
06.2024 - Current
- Maintain knowledge of menu items, ingredients, and specials offered at the restaurant
- Developed strong customer service skills while interacting with customers on a daily basis
- Manage inventory levels, restocking supplies as needed throughout shift
- Work collaboratively with other team members to build strong work relationships
- Demonstrate ability to take orders accurately and efficiently in a fast-paced environment
- Build positive relationships with regulars to ensure their loyalty to the company
- Enhance customer satisfaction by promptly serving food and maintaining a clean work area.
Jewelry Designer/Assistant Store Manager
Dear Universe
05.2023 - Current
- Create handmade (crystal) jewelry to be sold in store
- Monitor seasonal trends and consumer style preferences
- Conceptualize new patterns and styles for jewelry
- Choose and try out materials to ensure quality
- Completed work with a wide range of stone types.
- Answer incoming calls on designated work phone
- Take inventory of products and ensure they meet quality standards
Host
Red Robin
01.2024 - 05.2024
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints
- Answered phone calls to take reservations and address guest questions and concerns
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers
- Built positive relationships with regulars to ensure their loyalty to the establishment
- Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Senior Sandwich Artist
Subway
10.2022 - 09.2023
- Handled cash and credit card transactions and handed back correct change
- Greeted customers in a professional and friendly manner
- Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly
- Developed excellent customer service skills, including building relationships with customers and providing efficient solutions to their needs
- Operated store registers and calculated cash drawer totals
- Maintained a clean and organized workspace while preparing sandwiches in accordance with health codes
- Followed food safety standards for sanitization and storage of food
- Demonstrated ability to work collaboratively with diverse teams and customers
- Exhibited exceptional multitasking abilities by managing multiple tasks simultaneously
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
Education
HIGH SCHOOL DIPLOMA -
Seminole High
Sanford, Florida05.2023
Skills
- Efficient Work Pace
- Cleanliness and hygiene
- Handling Customer Complaints
- Cross-training abilities
- Customer service understanding
- Cash handling proficiency
- Strong multitasking
- Team player mentality
- Patience and empathy
- Food safety
- Stress tolerance
Certification
- ServSafe Food Safety Provider Certification - National Restaurant association
Timeline
Front Line Server
Fresh Kitchen
06.2024 - Current
Host
Red Robin
01.2024 - 05.2024
Jewelry Designer/Assistant Store Manager
Dear Universe
05.2023 - Current
Senior Sandwich Artist
Subway
10.2022 - 09.2023
- ServSafe Food Safety Provider Certification - National Restaurant association
HIGH SCHOOL DIPLOMA -
Seminole High
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