Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Destinie Johnson

Macon,GA

Summary

I have extensive customer service and sales experience. I am a highly motivated and driven candidate. I am a great asset to your company; I am eager to learn new techniques and gain experience to further my career within your company. I work independently; I am an adaptive learner, and I put a lot of pride and integrity into my work. I am customer oriented, and I multitask with excellent customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Property Adjuster

American Family
01.2024 - Current
  • Analyzed insurance policies to verify coverage and determine claim validity
  • Negotiating settlement amount to reach a mutual and fair agreement
  • While collaborating with contractors and vendors I utilized the industry pricing standard to generate an accurate repair cost estimate
  • Successfully managed a caseload of property claims and achieving accurate and timely settlements within the budget
  • Importantly build strong rapports with clients and contractors with clear and professionally communication

GEICO
05.2016 - 01.2024
  • Delivered superior customer service to retain and attract customers
  • Policy Changes
  • Manage over fifty calls a day
  • Build rapport with customers and actively listen to determined needs
  • Assist multiple departments such as sales, billing, reissue, entry level claims, underwriting and customer service when needed
  • Train and lead other others based off the experience I have within the company

SALES ASSOCIATE

Dillard's
10.2013 - 04.2016
  • Build rapport and engage with customers to build long lasting relationships to gain trust
  • Answer customers' questions regarding their size and accessorize upselling
  • Offering customer top notch personal service to boost customer service and sales

Education

Business Major -

FORT VALLEY STATE UNIVERSITY

HIGH SCHOOL DIPLOMA -

Southwest High School

Skills

  • Business Retention
  • Time Management Skills
  • Organizational Skills
  • Underwriting
  • Take Clear and Concise Notes
  • Ability to Multitask
  • Customer Service Oriented
  • Great communication skills, verbal and written
  • Licensed insurance agent
  • Property adjusting
  • Selling insurance License

Certification

Property & Casualty insurance, I currently carry a license for Property & Casualty insurance including my adjuster license. I have been in the insurance world for 8+ years from selling auto insurance to adjusting home insurance. I have developed a considerable amount of knowledge working in the insurance industry.

Accomplishments

I currently have my adjuster license and property and casualty license

Timeline

Property Adjuster

American Family
01.2024 - Current

GEICO
05.2016 - 01.2024

SALES ASSOCIATE

Dillard's
10.2013 - 04.2016

Business Major -

FORT VALLEY STATE UNIVERSITY

HIGH SCHOOL DIPLOMA -

Southwest High School

Similar Profiles

CREATE PROFILE
Destinie Johnson