Destinie Mccook-Lawyer
South Riding,VA
Summary
A creative and innovative young college student who is looking to start a career as a public relations specialist. I have experience working with Adobe Photoshop, a certification in Customer Service, and great Teamwork skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Radford Men’s Basketball Student Manager
Radford University
09.2022 - Current
- Acquired valuable travel experience through attending off-site events
- Supported the team during practices and games by performing diverse responsibilities, including court setup, equipment management, and other duties as assigned.
Personal Shopper
Walmart
01.2022 - Current
- Assisted in maintaining high levels of customer satisfaction by personally transporting goods to customers' cars and providing exceptional customer service
- Demonstrated a commitment to delivering excellent customer service by personally shopping for customers' goods and ensuring timely delivery, resulting in positive feedback and increased customer loyalty
- Provided top-notch customer service by effectively assisting customers on the phone, handling inquiries, and resolving issues in a timely and professional manner, resulting in high customer satisfaction ratings and positive feedback.
Brand Ambassador
American Eagle
04.2021 - 04.2023
- Oversaw the efficient processing of shipments by accurately documenting inventory
- Provided exceptional customer service by actively engaging with customers on the sales floor, answering questions, and offering recommendations to drive sales
- Contributed to the overall success of the store by ensuring that all displays and merchandise were organized, clean, and visually appealing, creating an inviting shopping environment.
Retail Associate
Calvin Klein
07.2020 - 10.2021
- Demonstrated exceptional attention to detail and customer service skills by checking out customers in a timely and accurate manner, while providing a friendly and professional demeanor
- Collaborated with team members to ensure that inventory was organized and displayed in a visually appealing manner, creating an inviting shopping experience for customers
- Proactively engaged with customers to promote loyalty program enrollment, utilizing persuasive language, friendly demeanor, and product knowledge to increase participation and drive customer loyalty.
Education
BACHELOR OF SCIENCE - Sport Management
Radford University
Radford, VA05.2026
Skills
- Adobe Photoshop
- Documentation And Reporting
- Teamwork and Collaboration
- Customer Service
Certification
Customer Service Certified, 05/2022
Personal Information
Nationality: US Citizen
Timeline
Radford Men’s Basketball Student Manager
Radford University
09.2022 - Current
Personal Shopper
Walmart
01.2022 - Current
Brand Ambassador
American Eagle
04.2021 - 04.2023
Retail Associate
Calvin Klein
07.2020 - 10.2021
BACHELOR OF SCIENCE - Sport Management
Radford University