Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Destiny Davis

Atlanta,GA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Free Lance Event Coordinator

Self Employed Services
01.2024 - Current
  • Managed event logistics and operations
  • Coordinated schedules and timelines for events
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events
  • Produced concept plans for high-profile corporate meetings and events
  • Coordinated travel and accommodations for event attendees
  • Researched and identified new vendors and suppliers to obtain competitive pricing
  • Coordinated transportation and parking arrangements for guests and vendors
  • Developed creative themes for events and created related activities to engage attendees

Benefits Enrollment Specialist

Aflac
12.2023 - Current
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions
  • Observed strict procedures to maintain data and plan participant confidentiality
  • Coordinated and conducted employee orientations to promote understanding of coverage and options
  • Checked employees' benefits enrollment for accuracy and inputted all data
  • Assisted with design and implementation of various employee benefits programs
  • Worked well in a team setting, providing support and guidance

Food and Beverage Administrator

Four Seasons Hotels and Resorts
10.2021 - 09.2023
  • Maintained personnel records and updated internal databases to support document management
  • Helped meet changing demands by recommending improvements to business systems or procedures
  • Evaluated staff performance and provided coaching to address inefficiencies
  • Evaluated customer needs and feedback to drive product and service improvements
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues
  • Corresponded with clients through email, telephone, or postal mail
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Maintained confidentiality of information regarding clients and company
  • Provided clerical support to company employees by copying, faxing, and filing documents
  • Answered central telephone system and directed calls accordingly

Certified Notary Signing Agent

Self Employed Services
01.2020 - 07.2022
  • Checked documents and identifying credentials for all parties
  • Updated journal with names and dates for permanent record
  • Looked for signs of fraud or coercion and refused notarization
  • Administered oath to document signers to obtain affirmation of truth
  • Set up and managed appointments for client notary services
  • Drafted and executed notarial affidavits in accordance with applicable laws
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance

Customer Sales Lead

Nordstrom
03.2018 - 12.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Assisted call-in customers with questions and orders
  • Maintained accurate and current customer account data with manual forms processing and digital information updates
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings
  • Cultivated and strengthened account relationships to achieve and exceed company targets
  • Verified delivery schedules and processes
  • Trained and coached sales team members on best practices for customer service and sales techniques
  • Built strong relationships with clients by following up on previous purchases and suggesting new products

Floor Lead Waitress

Red Cedar and Sage
07.2015 - 09.2018
  • Coordinated daily floor restocks and merchandise resets to drive sales and product promotion
  • Delegated tasks to employees to enhance productivity and workflow
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions

Education

Associate of Arts - Mass Communication

Savannah State University
Savannah, GA

Skills

  • Special events planning
  • Event calendar management
  • Scheduling
  • Adaptability and flexibility
  • Multitasking and organization
  • Hospitality management
  • Managing events start to finish

Certification

  • Accident and Health License – Georgia Department of Insurance.
  • CNP - Certified Notary Public

Timeline

Free Lance Event Coordinator

Self Employed Services
01.2024 - Current

Benefits Enrollment Specialist

Aflac
12.2023 - Current

Food and Beverage Administrator

Four Seasons Hotels and Resorts
10.2021 - 09.2023

Certified Notary Signing Agent

Self Employed Services
01.2020 - 07.2022

Customer Sales Lead

Nordstrom
03.2018 - 12.2019

Floor Lead Waitress

Red Cedar and Sage
07.2015 - 09.2018

Associate of Arts - Mass Communication

Savannah State University

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Destiny Davis