Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Akers

Destiny Akers

Blacksburg ,VA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Sales Associate

Gobble Stop
04.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Assistant Manager

GPM Investments LLC Fas Mart
10.2020 - 04.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in the workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit reports to assess company efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase the company's productivity and profitability with quality workers.

Housekeeper

ABOVE ALL CLEANING LLC
03.2013 - 05.2020
  • Knowledge of different cleaning chemicals as well as their proper use.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Patient Transporter

NEW RIVER VALEY MEDICAL CENTER
05.2019 - 01.2020
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.

Healthcare Aide

PUBLIC PARTNERSHIPS LLC
06.2017 - 05.2019

    • Offered caring companionship and emotional support.
    • Assisted clients with daily living needs to maintain self-esteem and general wellness.
    • Provided grooming and mobility assistance to support daily living needs.
    • Organized medications and reminded about taking each on schedule.

Education

High school diploma - General Studies

CHRISTIANSBURG HIGHSCHOOL
Christiansburg, VA
05.2015

Skills

  • Patient exams
  • Knowledge of HIPPA
  • Vital Signs
  • Medication Administration
  • Patient Care
  • Customer Relations
  • Time Management
  • Customer Service and Satisfaction
  • Schedule Oversight
  • Managing Multiple Priorities
  • Hiring and Training
  • Money Handling
  • Employee Performance Evaluations
  • Product and Service Knowledge
  • Shift Coverage
  • Performance Tracking and Evaluations
  • Reviewing Performance
  • Cash Deposits and Receipts

Timeline

Sales Associate

Gobble Stop
04.2023 - Current

Assistant Manager

GPM Investments LLC Fas Mart
10.2020 - 04.2023

Patient Transporter

NEW RIVER VALEY MEDICAL CENTER
05.2019 - 01.2020

Healthcare Aide

PUBLIC PARTNERSHIPS LLC
06.2017 - 05.2019

Housekeeper

ABOVE ALL CLEANING LLC
03.2013 - 05.2020

High school diploma - General Studies

CHRISTIANSBURG HIGHSCHOOL

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Destiny Akers