Destiny Alcaraz
Madera,California
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Secretary
Sahata Pangabean
Madera, California
11.2024 - Current
- Assisted in scheduling appointments and coordinating meetings for team members.
- Utilized office software to create documents, reports, and presentations efficiently.
- Supported team members by responding to inquiries and providing necessary information.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
Server
Araceli Delgadillo
Milford, OH
05.2024 - 10.2024
- Took accurate orders and communicated them to the kitchen staff.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed payments swiftly using the restaurant's point-of-sale system.
- Collaborated with team members to ensure timely food delivery to tables.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Madera Community College
Madera, CASkills
- Payment processing
- Customer service
- Document preparation
- Appointment scheduling
- Problem resolution
- Verbal and written communication
- Accounts payable
- Preparing contracts
- Accounts receivable and payable
- Organization
- Data entry
- Filing systems
Languages
Spanish
Professional
Timeline
Secretary
Sahata Pangabean
11.2024 - Current
Server
Araceli Delgadillo
05.2024 - 10.2024
Madera Community College
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