Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Aldrich

Summary

Dedicated and team-focused professional with over four years of experience in team leadership, customer service, and operational management. Skilled in resolving customer issues, coordinating workflows, and leveraging technology to optimize processes. Proven ability to work independently and collaboratively in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Warehouse Manager

BRP
02.2021 - Current

• Supervise and coordinate daily activities for my team, ensuring excellent service to other departments and operational efficiency.

• Resolve team issues by de-escalating conflicts and providing solutions that meet both team and organizational needs.

• Train new team members on company procedures and tools, resulting in improved performance and satisfaction.

• Collaborate with other departments to ensure timely and accurate order fulfillment.

• Track inventory using computerized systems, maintaining accuracy in reporting.

• Prepare and deliver detailed daily reports for upper management.

Package Handler

FedEx Ground
01.2020 - 01.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Meeting strict deadlines for unloading trailers at a consistent pace

Busser & Cashier

Snowbird
08.2019 - 10.2019
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Provided exceptional customer service by addressing guest concerns and processing transactions accurately.
  • Balanced cash drawers daily, maintaining accuracy.

Server Assistant

The English Inn
09.2018 - 08.2019


  • Bussed tables between courses and loaded and unloaded trays.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring smooth service during peak times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Education

High School Diploma -

Eaton Rapids Senior High School
Eaton Rapids, MI
05-2019

Skills

  • Customer Service
  • Interpersonal Communication
  • Time Management & Multitasking
  • Problem Resolution and De-escalation
  • Leadership & Team Training
  • Detail-Oriented & Organized
  • Inventory Management & Reporting
  • Computer Literacy

Timeline

Warehouse Manager

BRP
02.2021 - Current

Package Handler

FedEx Ground
01.2020 - 01.2021

Busser & Cashier

Snowbird
08.2019 - 10.2019

Server Assistant

The English Inn
09.2018 - 08.2019

High School Diploma -

Eaton Rapids Senior High School
Destiny Aldrich