Destiny Almaraz
2510 West Keys LN,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
5
5
years of professional experience
Work History
Caregiver Attendant
Park Regency Care Center
La Habra, CA
09.2020 - 04.2022
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Assistant Store Manager
SUBWAY®Restaurants
Placentia, CA
06.2017 - 08.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Education
BBA - International Business Management
California State Polytechnic University, Pomona
Pomona, CA06.2024
High School Diploma -
Valencia High School
Placentia, CA06.2020
Skills
- Healthcare Education
- Client Education
- Business Intelligence
- Customer Relationship Management
- Corporate Social Responsibility
- Highly organized with strict adherence to deadlines -Proficient multitasker, working well under pressure
Websites
Languages
Spanish
Timeline
Caregiver Attendant
Park Regency Care Center
09.2020 - 04.2022
Assistant Store Manager
SUBWAY®Restaurants
06.2017 - 08.2020
BBA - International Business Management
California State Polytechnic University, Pomona
High School Diploma -
Valencia High School
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